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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64712 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the product's strong overall performance, appealing color options, and sleek design. They also value its improved battery life, ease of use, and reliable wireless connectivity. However, some customers have noted concerns regarding its price and potential issues like stick drift, with minor complaints also raised about button quality and included accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1670 Showing 33,381-33,400 of 64,711 reviews
  • Rated 5 out of 5 stars

    love the new controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say that I love that through games the controllers have speakers that allow the game to speak to you. Such a cool feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and well worth the wait. I bought it for my nephew when he got the ps4 so his brothers can play along with him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BoughtThis

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to replace about once a year for my husband

    I would recommend this to a friend
  • Cons mentioned:
    Button quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Might be defectice even if excellent

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I orderd this open box controller in "excellent" conditon. When it arrived i tested it our turns our both of the right triggers R1 and R2 aren't working and also the touch pad wasn't working

    No, I would not recommend this to a friend
    • Brand response from Sony Team
      Posted .

      Hi KhodorJ,

      We do appreciate your time leaving us a review, and your feedback is well noted. Please be advised that if you have concerns or enquiry regarding your Sony unit,
      we actually have a support line which you can contact on 1300 137669. Just give us a ring and we will be more than willing to assist you.

      Kind Regards,
      Your Sony Online Team

  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color n the size nice price and very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to PS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just changed back to PS from Xbox. Remotes are solid just like I remember. Got one of each color for the kiddos... gotta love it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Awesome Controller!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow! What can I say? Its your typical ps4 controller but in a nice metalic coating! It feels sturdy and it doesn't feel like it's slippery. I started to suffer stick drift a few weeks ago. I will try to fix it soon. If you smash your controllers like me have this as a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching my kids play with their play station became more thrilling. It was definitely a needed piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    It's Red and on Sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son asked if it was too late to put this on his birthday list. His favorite color is red and this was on sale for $40.00, so no, it wasn't too late1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always ps4 products are great but really expect more that a year out of a product of this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the PlayStation 4 controllers are so nice!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits in my hand perfect and it was easy to learn and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per usual for Sony. The dual shock is very responsive, and the addition of the touch pad is a stroke of genius!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good looking controller if you are a FPS kind of player. Everything is the same to the standard controller except for the camo skin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic good construction and design. The button layout is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more well built than the first generation. Feels much sturdier and I like the light bar on the top of the trackpad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters favorite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality my daughter loves it very much, wont let anyone else use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all night sessions & provides fast charging capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Just remember to turn off viberation for accuracy when playing first player shooting games. :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I want, and I like the product. I like the grip on the controller. The fact that is wireless is a bonus. I don't need to sit close to the game, to be able to play.

    I would recommend this to a friend