60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2901 Showing 58,001-58,020 of 64,717 reviews
  • Cons mentioned:
    Stick drift
    Best Buy Employee

    Rated 1 out of 5 stars

    Came with stick drift

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought this controller because my old one had drift. Took this one put the box and it had it too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to purchase a 2nd controller for my niece as she loves coming over the house to play games with the kids. Works and syncs perfectly whenever she goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and innovative

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and how the PS4 controller fits in my hands. The only thing I remotely dislike is that the left thumb stick is harder to use in it's position compared to a 360 or Xbox One controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only bought when on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be less slippery than the original controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better, but otherwise a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect as always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great as promised sony ps4 controllers as so comfortable I love the bluetooth connection never had a problem with one before besides some rage quit destruction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy mommy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, my son love it. The delivery was quick, overall I give 100%. Accurate description. Thank you they appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller with well thought out ergonomics.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an improvement over the PS3 controller for sure, with one exception, which is battery life. Keep in mind though that I still game for sometimes 6-8 hours before the battery is depleted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B-day gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great b-day gift for those that closely follow christmas. 4 controllers are better than 2 and a little bit of color variation keep the "your controller is why you are winning mystique alive."

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good blue controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it's been designed to do, only blue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine solution for adding a player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an additional controller and the white color was discounted at Best Buy. The controller worked fine since it is direct from Sony, and with the sale the price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this for my husband he absolutely loves it I do recommend to getting the protection plan from the Amount of wear caused by use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in our family uses this for gaming and for watching movies, etc on the playstation, so this controller gets a workout! Very dependable and I love that it's rechargeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit of an adjustment to get use to the width of the controller. I still play the ps3 so going back and forth is an adjustment that takes a couple of try's. the touch pad is weird but could be usefull down the line. But the new buttons are mixed good and bad, the share button is not really useful, I heard a lot of people got in trouble using the share button.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes great products, I enjoy my additional controller

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color. The controller is different handling than the ps3.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller with some flaws

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this controller fits in your hand. I also like the built in speakers and the light bar effects. However the R2 button is very flimsy and doesn't last long. Also the rubber on the sticks wears down easily, making it necessary to replace controllers more often than I would like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra controller is a must have for siblings, friends, and family.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My OG PS4 controller was aging and I bought this as a supplement. The controller is beautiful and the syncing process is seamless!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Much improved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller a lot better than the dual shock for the ps3

    I would recommend this to a friend