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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3123 Showing 62,441-62,460 of 64,717 reviews
  • Rated 4 out of 5 stars

    Had to buy new to replace old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well out of the box, very similar price to buying a used one, buy new instead!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you need to do PS4 controller great handling good controls

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual shock controller works amazing and the color blue is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my cousin and he really loves it. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great controller for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has everything necessary for playing games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard black controller, but my kid enjoyed the fortnite freebie.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but the rubber is coming off of the sticks in the first month. Bummer I want a new one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works good but breaks easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 controllers break suddenly not like my PS3 which always worked and didn't break easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well even from a long distance. Battery life could use some improvement though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just like the Box version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just like the Box version with one exception the touch pads are a little more touchy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The control's buttons are not as responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the control to replace an older control I have, in hopes the buttons will be more responsive (as this is new) the click on the buttons feels a harder to do than with the older controller,it might be related to the fact that this is a new control, but we will see, it works, so my daughter will be able to use it in any case,.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if it came with a charging cable. I have 2 controllers and 1 cable. Pretty lame.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice controller but headset jack quit after 3.5mth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my son for Christmas and he starting using it around January 1st. It's now mid-April and the jack to plug the headset in isn't working and the problems started around a month ago. To use his headset he has to use a different controller. No help from Best Buy since I didn't buy the protection....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good standard controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good controller with a nice color scheme. A replacement controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Longer battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller with longer battery life after other are over 2 years old. Left analog stick seems like in game moving on its own affecting game play after 2 months. Have to have one and not going to spend $200 on a pro model

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers are updated. Way better than before

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken in less than a year.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this controller. Unfortunately, the sprint function (double tapping the right stick and holding it down) just won't work anymore. I only play Call of Duty games and that is a crucial function. With it not working, this is already just trash to me now. :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A lil different than other remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little getting used to. The buttons are different when you play call of duty. Otherwise alright.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice color light blue for play station 4 I like it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    QC at Sony is terrible.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad QC. Dpad broken out of the box. Second one that I had this problem with. Sony doesn't care about anything not marked PS5, and don't get me started on the PS5 joysticks, because they drift like Need for Speed Underground but in a bad way.

    No, I would not recommend this to a friend