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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3145 Showing 62,881-62,900 of 64,717 reviews
  • Rated 1 out of 5 stars

    Crap Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in October for my son’s birthday ahead of time. He’s been using it a month and now it won’t hold a charge. So frustrating. I cannot return it now. Note to self. Do not buy early.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had issues even with hardly any use.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the left stick that required sending it in for a repair even though it had hardly been used, but that was just my experience. I would still recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This is my second

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console controllers always mess up for me. The first of this color had issues and I've own many different color ones. They all end up having control issues over time. Sometimes in very little time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller works but quality feels cheap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic design is very similar to PS3 controllers but the build quality feels much cheaper in comparison. This controller feels like it would break if you dropped it on a hard surface and the price is ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    within a few months it was glitchy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I've bought and it was even shorter lived than it's predecessor. The triggers and shock controllers gradually deteriorated to a point they're permanently engaged, making it useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth ps4 controler from different seller. Quality is not good. Malfunction since day of purchase. Returning item soon

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 1 out of 5 stars

    Nice Rose Gold, “open box excellent” too damaged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rose gold is very pretty. This is more of a caveat about the item being labelled “open box excellent.” The controller is dented, dinged, scratched, and worn around the edges and on the bottom. I can’t trust it not to have internal damage. (And the discount wasn’t all that much.) Returning it tomorrow, hopefully for a replacement in the same nice rose gold. I’d recommend the Rose Gold, but absolutely do not recommend buying an open box item sight unseen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so happy to have a second game controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 Stars...... this is the second one I got in less than 2 months from each other and they both are faulty controllers I honestly feel like I wasted my money You guys should test them

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ds4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery on the ds4 isn't great so its a good backup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about remote. My son loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but you can find other bends for less money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers wear out so quickly and it seems to be right after the warranty expires. I only play games here and there so it is not like it gets tons of use before this happens. The price also doesn't help either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    eh...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had this very long and it's already broken...no longer works...charges...or connects to our PlayStation. Probably just a fluke thing...but it was expensive for it to quit on us.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t even get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive this order, said it was canceled but didn’t get an email or a refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't last long.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year and the joysticks are dragging. I guess it's just this controller thats faulty, the others I bought lasted longer. Sony needs a better replacement policy that's convenient.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stick controller, it’s ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works good, but R3 button broke after 3 months of use....not the first one to do that. I guess it’s a common problem....not bad, however it’s $100 when a regular black one is $55-$75

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All great but the joystick grip.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend buying 3rd party joystick grips.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Left toggle issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if it’s my luck or if PS is loosening their Quality control. I just got this remote and it doesn’t seem very responsive. The left toggle is starting to hesitate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just wish they came in other colors..

    I would recommend this to a friend