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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3146 Showing 62,901-62,920 of 64,717 reviews
  • Rated 4 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue is not my fav color, but it is all there was.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome controller while last

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as kids need extra controller. Although after few months it had indention from my son's thumb. Took it back they said th his is normal wear tear. Glad we paid for geek squad protection

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stickdrift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It caught controller drift way to quickly and it wont stop drifting in many games ive tried everything to fix it. Good purchase at first but in 5 weeks it was messed up

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very efficient and workign very good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap for such a high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller so I can play family games with the wife. Had it less then a yr and now won't hold a charge. So for the past yr and a half I just look at it, wounding if I should buy another from bestbuy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dual Shock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it came with a charge/link cord. For the money it costs it should. I bought a knock off and even it came with one. The R2 button is already acting up, only works at times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never recived

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy kept my money and is searching for the package a month later i keep calling daily and they just keep hanging up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for 6 months and the down stick its already messing up and going down on its own. Guess I just had a faulty ones because I usually don't have issues with PS controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Poor Quality Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller itself is great, but mine suffered from analog stick drift within the first week, but it was gift and too late to exchange.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Joysticks wear out wasy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 controllers don’t last as long as they use too. I like how they work however the analog joy sticks wear out if your a serious gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Drifts

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drifting problem within 1 year of owning. My original black controller still works great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pre-owned controller a few weeks ago and suddenly the controller stopped working. Another blow was to see that it stopped about 3 days after the last day I could return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Add a title

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and it’s not functioning properly, it keeps moving to the left on its own,, tried resetting it and still no good., can’t even return or exchange it anymore smh

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same as your last one but new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $70 controllers that only last 12-18 months before a stick gets wonky or a button and the battery just starts to drain. So now you have an excuse to buy a new shiny pink one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS4 controller issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the controller arrived but could not get it to work. It would not charge. Bought a generic one and works fine. So much for Sony quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left joy stick not fully working 1 week in.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought the protection plan. The left joy stick is already not working. It works when it wants to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps it's just me, but the right stick always wears on PS4 controllers so I always have to replace them after about a year of heavy playing NBA2K................. Never had that issue with XBOX controllers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    right stick drift after 3 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    typically Sony creates a quality product however this one that I bought started to become unusable right after it was unreturnable - just my luck thanks bestbuy, should have bought on amazon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button don’t work brand new…needs to upgrade Quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blue Controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS$ controller only has one issue to me, and that is the hold of charge. If you play a lot then you will find that they die a lot faster that the PS3 controllers so its a setup... You gotta buy two to just get through one good day of gaming.

    I would recommend this to a friend