Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3147 Showing 62,921-62,940 of 64,717 reviews
  • Rated 1 out of 5 stars

    Not happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought early July stopped working early August I've never had a new Sony PS4 controller break after that short of time maybe 4 months but that's it not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad charing ports

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its only been 5 months an my controller wont charge. It makes no sense how these controllers stop charging because of the ports

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor controller Dualshock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be I get the defective one I returned it back and turn it with new Microsoft Controller and the new on is working perfect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works Fine but Low Battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the controller about a month ago. I noticed right away that the battery life was pretty short. After about 5 hours I have to put the remote in my charging station and sometimes have to revert back to my old broken remote.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No contact antilogsticks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not evan a month has pass by and the remote tweaking i want to press L3 to run and it dont make no contact

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right stick started having issues a week after the warranty expired. Only had it 3 weeks. I doubt it was a brand new controller. $70 wasted. Thanks Best Buy!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 1 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rose gold color great feel happy with my purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are garbage. The joystick has problems after about a month. Always happens right after the return period is over ......

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tired of replacing these

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers look and feel great, but I constantly have issues with the joysticks having drift problems and it messes up gameplay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Left Joy Stick gone bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this controller a little over a month ago and my L3 isn’t working right anymore, I’m not a heavy gamer and haven’t played too much Inwould say for it to give out ALREADY!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Second messed up controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initial purchased the red ps4 controller on black friday. A few weeks later i took it back because the joy stick was sticking. I exchanged it and now this one is worse than the other one! Looking to exchange it today!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not the one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like hit the buttons kept getting stuck, feel like I need a pro controller now cuz this is not good quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i got it it was good after two weeks controller doesn't start is not working no more suppose to be original but i lost almost 70 dollars unfair ...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    These controllers are great but don't last

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are great but don't last. It seems as though every 6 months to a year I need a new one. Even after I calibrate the controller they still need to be replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same as others

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty much the same as any other wireless controller. I would say the quality of the Sony products is just about the same as other off brand controllers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A dual control without R2 buton

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you know I've bought the items described below. I had a problem with the Sony DUALSHOCK 4 Wireless Controller, received without the R2 button. Can you give me any solution for this? We'll stay at Miami for the next week.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ohkay

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original black controller workers better than this newer one i purchased. I had my Ps4 for almost 3 years before I got my 2nd controller. This one has directional key issues

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Open Box trash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would give the open box option a shot and boy was I mistaken. It was obviously opened up taken apart and put back together as you can tell how the edges don't line up and the lousy square button is trashed something bad. They said excellent condition and that was a huge lie. Oh well live and learn, So upset with this purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok , but

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great but ack longevity the conectivity on the 8 we have owned with 3 different playstations never lasts more than 2 years at wayyyy belowe average useage

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps4 controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wont even connect to the PlayStation and i have tried everything

    No, I would not recommend this to a friend