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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3148 Showing 62,941-62,960 of 64,717 reviews
  • Rated 1 out of 5 stars

    Typical crappy PS4 controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for less than a month, then L3 and R34 sticks started having problems. Happens with every ps4 controller we get... Ps4 needs to make better controllers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery no longer works

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for the 10 months I used it, but one day the battery just stopped accepting a charge. I can only use it through a Micro-USB cable, which isn't ideal. Versus an Xbox One controller, I can say that the shoulder buttons and triggers are much better, but the d-pad is way mushier and doesn't have individual buttons on each direction. Overall, I would say to get the Xbox One controller, because it accepts alkaline/lithium batteries, and they can be easily replaced after they die.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 6 months of very limited use the shock feature started going in and out. After about 1yr it’s completely dead of any shock feature, again extremely limited use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s not hideous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my sole Black Friday purchase this year, and it was the least ugly controller color option available. It is identical to my other controllers but I feel the battery life is shorter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    L3 but not working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked fine till yesterday day the l3 button stoped working. Not even 3 months in so going to exchange it today

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it one month and joystick not working properly. No geek squad open for repairs and manufacturer closed. Can’t get anyone to speak with at best buy or manufacturer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a negative I would. I charged it for a whole day and it wouldn't synch up to my PS4. It's useless and I'm going to be returning it soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blaa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t wanna turn on when I plugged it to the ps4s

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Repackaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must’ve been repackaged because I noticed thumbstick drift issues right away. Wasn’t as bad until I wasn’t able to return anymore, not it’s unbearable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Analog non-stop drifting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased the controller, it worked fine for just first 2 days. After that, both left and right Analogs drifted upward, which really annoyed while in use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality Issue

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is not the problem but the quality is. If you drop the controller once the controller might be dented or even start malfunctioning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 controllers can be weird the charging port has gone out at least three times. That's why I've purchased new controller from Best buy.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Wth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because I needed another controller , but had to return it cause it wouldn't hold charge long and the r1 kept sticking. Shocked on Sony for putting this out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked for about 6 months, then stopped connecting

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller worked just fine for about 6 months, but then started randomly disconnecting from my PS4. Now, it only stays connected for a few minutes when I turn it on, then disconnects. I'm not sitting far from the system at all. My other (original) controller works fine and has no issues connecting. For a product I spend $65 on, it's frustrating I should have to purchase a new one when it stops working months after purchase (but conveniently after the return window is closed).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Worst PlayStation controllers ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst PlayStation product ever made. The controllers are all made so cheap now so that u would spend hundreds if not thousands of dollars. Ugh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unimpressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case crack opened 2 weeks after getting it. Not worth 70 dollars

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controllet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap crappy . Not worth the price. Started giving problems right away. Cheaply made. Not durable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile breakable controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know this PS4 controller was poorly made! Sony really shafted me with this one as a back up controller!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first game controller for many years but for me the battery takes way to long to charge and doesn't last that long. I am using it for my 75' 850D Android TV. Pairs easily and works well.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    worked great for two months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remotes worked great for about two months. The right stick is now jolting to the left even when you don't move it.

    No, I would not recommend this to a friend