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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3152 Showing 63,021-63,040 of 64,717 reviews
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller got mess up 6 monts later the R3 button is not working and now I have to buy another one this is insane

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was delayed 2 times and I recieved my controller after 4 days but not only that the back of the box of my item was ripped

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after 5 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have many (about 12) of these controllers in various colors... there’s 4 gamers in the house. This gold controller seems to be the only one that has just completely stopped working. It is taken care of no different than any other controller we have and it’s used in rotation with 3-4 other controllers by one person. Maybe just a dud. However they still aren’t cheap and should just stop working after less than 5 months of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY USED ITEMS!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just opened the controllers on June 11,2021 and it’s doesn’t work. Something is wrong with the buttons. Can’t use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller only lasted a couple weeks and started lagging. Maybe a defect bc this usually does not happen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Game Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive and didn't last 3 months. Had to take back and was refunded because Theu no longer carries them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as described. Great selection of colors. Build quality could be better. Wouldn't purchase without best buy warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony didn't need a new controller. Not much different except for touch pad and length. Trigger buttons are better. Have seen rubber on joysticks wear off somewhat easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A new feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much of a difference overall, but the speaker is a no for me. It really stuck out to me like a sore thumb. If I'm being honest, it felt like a cheap feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The squeak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return it.....it squeaks. This is very annoying especially when playing games where you need to depend on sounds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right thumb stick started malfunctioning right after the return period was up. Randomly pulls hard to the left.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Mine broke 2 months in

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color but it broke 3 months in. No idea why. I recommend buying the insurance

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick drift within a few weeks of average play time on two sets of controllers. Sony dropping the ball

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality and disappointed but i hope something better

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Got Controller Drift Already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to return this, luckily I got the insurance, I already am seeing drift and its been just over a month since I received it. Maybe its a one off, and I can update at a later time, but worse then the Switch joycons. I am a bit upset about that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Feels like paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing feels like playing with a paper mache controller. It is crap and PlayStation should be abandoned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This control comes with a defective battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controls assume was sit-down getting dust Unable to charge the controls from day one and can be returned due to the covi-19

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Recommend you get warranty for these controllers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These handles suck after a few months starts the thumb sticks start drifting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS3 controller felt better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just comparing this to the previous Playstation controller, I believe it's worst on the wrist and it affects you in games like COD. It's no big issue, but it takes time to get used to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not operational, due to travel missed the return date to exchange or return. I’d give 0 stars if it were an option

    No, I would not recommend this to a friend