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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3156 Showing 63,101-63,120 of 64,717 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Fornite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im personally not into Fornite so i gave mines to my nephew.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the controls of playstation 4 are bad the life of each no more than 5 month. All put extend warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Left stick wore out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if PlayStation has quality issues normally, but this is the first time I’ve had a controller stick wear out so quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had to replace this controller about 5 times as the lift stick keeps becoming unresponsive when clicking for L3

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    awww

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke prettyy fast suggest you grab the good old all black dualshock these newer colors seeem to break quickly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not New

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bought this controller new and it doesn’t feel new at all. Felt as it was straight out used controller

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fragile

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the money I pay for this case I am very upset it broke but I couldn’t return it to the store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue for me is the silver color is not uniform across the controller and is only on the top part and the rest is white.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for use on a Sony 4K TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I have a brand new Sony 4K TV. And guess what?? You can't use the Dual Shock 4 controller on it!! I brought this back. What a bummer. Come on Sony!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joystick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both joysticks drift after 2 months this is the 3rd ds4 I've had to replace due to this issue

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the salesman if the controller cam with the cord to charge it. I was told yes but, nope. These do not come with the charging cable. Lame.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken out of box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box, this controller is broken. Your character automatically spins around when you play a game.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having problems with the analog stick moving on it’s own

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Working remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote I received seems to be refurbished!! That thing is not working properly, what a shame!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what was promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of the marvel spider man bundle and was supposed to be a red controller that matched the console....came in regular black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Get a protection plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color but it started drifting after a couple of months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controll was nicer in the store. I dont use it much it is definitely a good company controller

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third control, 2nd replacement I have had it about 45 days and I am having issues with it already.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Has good and bad features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new menu featyures are pretty neat and easy to navigate.. I do not like the share and option buttons as they are set too shallow and hard to identify.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Controller doesn’t want to turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller doesn’t want to turn on I got it new and it doesn’t want to connect to my ps4

    No, I would not recommend this to a friend