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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3158 Showing 63,141-63,160 of 64,717 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Abid Gamer Believing Service Still Matters

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last purchase from BB for a while. Poor experience in the same store for the third time. Initially it was in purchasing a QLED, then an issue with the PS4 Pro repair, now the left analog stick stopped responding and the return was not accepted unde the guidelines. Nice...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The joysticks started drifting after A MONTH of using. Now it’s too late to return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A 1 year remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to replace these remotes once a year. Either the battery goes out or the thumb sticks break. Buy the protection!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap garbage. These controllers are super fragile and cheaply made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after two months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store. But the product didn’t last disappointed bought a second one recently. It wouldn’t connect to my PS4.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't work anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for 3 weeks and it stopped working correctly. The buttons don't do what they're supposed to and it vibrates randomly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for my son he is so happy to get this item for him game

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer controllers break down really fast and good luck mailing it in and getting a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    I received a possible defective item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ps4 controller, I like the design but unfortunately I received a defective controller, sometimes won't charge I thing there's something wrong with the charging plug, I checked my charger and my cables and are ok, the problem is the controller . I didn't get any insurance so I guess I have to deal with it. What a waste of money!! >:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    drifting away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the analogue drift was even worse than the last one after not even 3 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk controller won't return or refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quit working qith in a month. O ly can return in 14 days ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks good and feels good when holding it but the material covering the joysticks wears off quite fast and I've noticed the R2 trigger sticks frequently. This is my third controller in a year and all had the same problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control was new but didn’t work good when I play a game the camera moves on its own

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken already!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving one star review because we haven’t even had it for a month and it already doesn’t work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great having a spare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome controller but the only downfall is that it doesn't stay charged very long! We usually charge it fully then unplug it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    QC on these joysticks is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd joystick in 3 weeks. R1 and R3 is lame. Holding down R1 didn't have smooth firing while R3 mele would stick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I this Sony need innovate all Controller they put in the market the same controller but in different color

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing I don't like about it is that it dies quicker than my other one for some reason

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    still like PlayStation products

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick was drifting had to return but happy with customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 months into it the control buttons stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months after I buy the $70 control, the buttons stop working. I play it about 3 times a week and don't abuse th remote. Ridiculous!!!!!

    No, I would not recommend this to a friend