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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3161 Showing 63,201-63,220 of 64,717 reviews
  • Rated 3 out of 5 stars

    too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too expensive to shop at your stores. Won't be buying a lot from "Best Buy" until you actually have the BEST buys.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy an older controller if you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. Was poorly made. Idk how they manufacture them but they are not as good quality as the older Dualshock 4. Thumbsticks felt terrible. I've bought 3 dualshock 4s and they have had all the same problems. The shell is popped out and the thumbsticks get stick drift fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this item but item did not work, not helpful

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't last a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd be lucky to have one that lasts me a year I always get the 2 year warranty really helps

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery is already ruined in <6months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery won’t hold a charge for more than a few hours after full charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working In less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the buttons stopped working in less than a month, doesn't even power on anymore.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These basic controls never last long. I exchanged with warranty in 6 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Siny controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons become difficult to use. This is my 3rd replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Played out already

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working already. Will be contacting sony if best buy will not allow a exchange

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grips way better but for crying out loud, battery sux!!! And the light bar is only useful for finding the controller in the dark

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trigger breakers after ever 2 months. Good thing I have warranty so can change it. I had PS3 for 4 years never had any problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ps4 controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it only lasted about 6 month months before it started having problems

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    White PS4 wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't sync to the PS4 and was also died quickly after 24hrs of charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Weak battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and it's a OEM Sony game controller but for some reason the battery life is shorter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stop working the second month. The buttons won’t work properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things don’t last long at all, buttons need to be more durable, last about 6 months of moderate play

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted not even 3 hours and it died wouldent turn on or take a charge complete junk

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This one broke on me, seems like they oftenly do,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one broke on me, seems like they oftenly do, o well, just get the geek support

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is good but it arrived cracked so I had to get it replaced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not notice any new changes with the controller;however, was disappointed that it did not include the usb cable to charge it.

    I would recommend this to a friend