Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3162 Showing 63,221-63,240 of 64,717 reviews
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Worst Controller Purchase Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not even had it for a month and it i have been having problems with it not operating correctly. Some of the buttons felt a little sticky and not all that clicky after i tested it right out of the box. This was a terrible controller.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    low product quality (i guess)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the left stick of the controller became rough (rough sensation when I move the stick) when compared to the other controllers I bought that day, sometimes it pulls to the left in the middle of the game. But all the other controllers that I bought that day work fine, so maybe there was some defect in my piece.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Well... it is what it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to sell my PS4 a week later. I don’t like the controller because it feels unnatural

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS4 controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nowhere near the original one! Not the best quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broke and do not want to work. Too expensive to mess up this early

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't last

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale during the X mas holidays. Worked well at first but then the L2 button stopped after 2 months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with sony's controllers. This is not a best buy problem

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    exchanged it for same controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New one works fine. First one had charge problems. Slow to charge and ran down fast. Using the same charger and the new one works perfect so far. I hate returns, they take my time- money to travel and are as much fun as pulling a tooth, Better than being burned though. Thanks for helping.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Weak

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break in my hands. But they work. Buttons quit working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t last long

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty, I knew which controller was mine, but it did not even last a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love the camo PS4 controller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recycled box then realized controller goes to the left on its own. Can't return.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IT'S alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for a while and then starts to get stuck. However, I'm a gamer so I need a modded PS4 Controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recomend the products but i paid for two day shipping and it took like a week for the products to come

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it already died. should've purchased a warranty. Lasted 30 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS4 controller no good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this made me upset because the buttons keep getting stuck

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sucks

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control broke very fast wasn’t very useful keep your money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to replace my original ones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I like how these feel in your hands I am a little disappointed that I had to buy new ones so fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within the first month of use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have received a damaged one. It stopped working within the month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this controller for about a month and it started giving me problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS4 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left thumb knob stopped working. I've only had since February.

    No, I would not recommend this to a friend