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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3163 Showing 63,241-63,260 of 64,717 reviews
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life SUCKS!! And it takes FOREVER to charge. Hey SONY why don't you fix this expensive problem. Thanks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lasted for about a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking controller but started giving me problems a couple of weeks ago.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Broken remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The joysticks pretty much crapped out after 30 days. Drags to the left hard after very minimal use. Probably used the remote 5 times in a month. Couldn’t run in call of duty, and when I would aim, it would drift.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Ps4 needs some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to change out the controller every couple of months. Buttons start to stick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy you can do better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this remote as it was delivered extremely damaged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 controller- Broken within six months of purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad lemon

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won’t hold a charge anymore. It’s January 2022.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller still giving me problems waiting to get another one,.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ……

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom D-Pad didn’t work so controller was totally unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken button already lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it literally 3 weeks ago and now the down button doesn’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s start acting up in two months Bad. 1

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    a necessary item for connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this purchase was a necessary one for the game consoles functionality. In order to get the full use of their PS3 and PS4.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better than third party but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got a series S and the difference in analog stick quality is huge. This controller feels small and flimsy in comparison. I constantly have the right analog stick start drifting after a short while. This was my second replacement and after less than 6 months the stick has drift again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this. My 3 years old controller works better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS4

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game system control is very fun to play with and it is nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Out of stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t able to pick this up. It was out of stock, so I got the black one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    battery okay but nice design you can see inside

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery is going bad after 2 years. I like that it is rechargable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product started showing technical problems after 2 months using.garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its still new and it jams up, not working properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT JAMES UP AND NOT WORKING PROPERLY, CANT WIN ANY TOURNAMENTS WITH THIS CONTROLLER

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller, okay build quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller's thumbstick began to peel after a years use. The controller however is sturdy and snappy.

    No, I would not recommend this to a friend