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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3164 Showing 63,261-63,280 of 64,717 reviews
  • Rated 3 out of 5 stars

    decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my second spare controller that i've bought. just a weak battery for how much they cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The joysticks tend to not last to long, otherwise they are fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Controller stopped working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor controller stopped working it glitches turns off and just don’t work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    battery died after 15 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is actually the black controller with the blue put on the top. The battery died completely after 15 days

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A Controller That Knows How to Push My Buttons!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that the Dualshock 4 controller is like that one friend who always knows how to make you laugh, but occasionally gives you a wedgie when you least expect it. In other words, it's the perfect companion for both gaming and unexpected moments of "What the heck just happened?!" First of all, this controller fits my hands like a glove... a glove with buttons. It's like the controller designers took a mold of my hands while I was in a gaming trance and created this beautiful piece of ergonomic art. It feels so natural that I've caught myself trying to grab it when it's not even in my hands. My poor TV remote feels neglected. But let's talk about the real star of the show: those buttons! Oh, the buttons! They are so responsive that sometimes I think they can predict what I want before I even press them. It's like they have a secret hotline to my brain, knowing exactly when to respond with a triumphant "YES!" or a soul-crushing "GAME OVER." It's a love-hate relationship, and I'm here for it. Now, let's address the touchpad. Ah, the touchpad. It's like the rebellious teenager of the controller world, always wanting to do things differently. Sometimes I find myself swiping it like a mad conductor, hoping to unlock some secret gaming cheat code. Spoiler alert: it doesn't work, but it sure feels good to pretend I'm in control of the gaming universe. And let's not forget about the built-in speaker. Just when I thought my gaming experience couldn't get any more immersive, the Dualshock 4 surprises me with its tiny audio powerhouse. Hearing those explosions, cries for help, and occasional random noises coming from the controller adds a whole new layer of confusion and hilarity to my gaming sessions. It's like playing a game of "Guess Who: The Sound Edition." But alas, my dear Dualshock 4, you're not perfect. Your battery life can sometimes be as short-lived as a fly on a hot summer day. I swear, I plug you in for a quick recharge, blink, and you're already flashing a low-battery warning at me. It's like you have an insatiable hunger for USB cables. If only I could harness that power to charge my phone! Despite its quirks, the Dualshock 4 controller is a true gaming companion that adds a touch of chaos, surprises, and plenty of laughs to my gaming adventures. It's a reminder that in the world of gaming, anything can happen, even when you're just holding a controller. So grab your Dualshock 4, buckle up, and get ready for a wild gaming ride full of unexpected wedgies and triumphant victories. Game on, my friends!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gold Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with shipping but other than that the controller is fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was defective and has directional pad issues

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing great for the money but it does work, I don't like that it does not come with a charging cord.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Idk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a mistake buying this controller because I am xbox

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically has a 1-2 year life span. Thumb grips are known to rip and tear easily over normal usage.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Joy stick doesn't work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick started to stick after a week's use...will have to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Broke after a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left analogic stick stop working well after a month. The forward direction sometimes does not respond properly and it gets really annoying during playtime. The original joypad i bought with my playstation 4 years ago works better. Disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son liked rose gold one better so we did not like this one too much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok but poor reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems that these don’t last long at all before something goes wrong with them. For ~$40-$50 per controller, you’d expect these to last for a bit but that doesn’t seem to be the case for me. Hopefully PS5 controllers will be a bit more reliable than these. Hardly ever had problems with PS2/PS3 controllers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month and a half and it started drifting already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used and dirty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was an original product and I received a used and damaged product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like that it doesn't come with a charger.... Or maybe I don't fully understand the controller..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New but old....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller does what it does....but the life of the battery life is the same as previous controllers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS4, more like PSBore m I rite?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really but I am in my third ps4 controller since I bought the system at release.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Messed up the first week I would not recommend it to nobody

    No, I would not recommend this to a friend