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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3167 Showing 63,321-63,340 of 64,717 reviews
  • Rated 3 out of 5 stars

    Did last a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last year needs to be more durable for teenagers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still Problematic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought control to see if it fixes glitches with ps4, but that remains an issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    joy stick R3 sticks all the time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lucky there is insurance. I go through joysticks every few weeks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers are super expensive these days but i always like getting an extra

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if it was more like Xbox. It needs to run a AA batteries.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    replaces controller that came with ps4 2 months ag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a hassle! the original controllers are defective in that the rubber wears off the left joystick knob. this is a major problem - google it! I'm elite plus and went in to bestbuy store to replace defective controller after having it for less than 2 months but over 45 days. clerk said they would not exchange without the ps4 itself since it was bundled. I told her I would not bring in the whole system with downloaded content. Asked her to call the store manager and tell him if they wouldn't replace it I would buy a single controller and then return the defective unit with that receipt the next day. all of a sudden they could actually help me and they exchanged the defective controller for a new controller. (I'm betting that this will wear out too, unless it is a different production run and they've finally addressed the problem) this is a known problem (google it - ps4 defective controllers) and bestbuy should be working with sony to make it right! I was not pleased with this experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical PS4 remote, however make sure you buy protection because anything can happen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not user friendly to connect this remote to the console.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but it stopped charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller stopped charging two weeks after buying it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product had been used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was previously used and repackaged as if it were new

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game controller works but does not work with War Thunder if you use it on a Ps4.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was a good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good controller and was cheap it is worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make these stronger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The R2 button tends to go out with use. this is my 4th controller now same issue.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    QC is not Sony's strong suit.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work from the jump. Dpad was broken out of the box. Sony has stopped caring about quality of anything not PS5. Sad, I love the design of these better than the ps5 controller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that the cord wiggles loosing signal from system other wise it's great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Toggle problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toggles fail to fast for the price you pay for the remote.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good controlles except the charging aspect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controlle works fine but the charging port on them are not very well made

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons go thru these controllers like crazy I wish they lasted longer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was defective, had to return to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to drive 1 1/2 hours to the closest store to return because it was defective

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Working or not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller doesn’t work that well. I have to keep registering it.

    I would recommend this to a friend