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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3169 Showing 63,361-63,380 of 64,717 reviews
  • Rated 3 out of 5 stars

    Was not as durable as original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average was not as functional as originals. Should have costed less. My opinion

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks and feels good it's just that the battery life is too short.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fortnite card was used before we bought it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent 2 hours on hold with PlayStation . Only to be notified I had to go through Best Buy . After 3 phone calls to Best Buy, I was finally offered a gift card . Which we bought the v bucks card with. Just buy it virtually and save yourself the headache .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    basic controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic Sony controller nothing to fuss about at all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had issue with it charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller just had issue with it charging and keeping charged

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember to check the item over, mine came banged up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controllers not compatible with 3rd party headsets & not supported by Sony.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good controller, Battery life sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, but the battery life sucks, nothing else better to buy to improve it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PS4 Blackhole

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It used to be a controller last almost as long or longer than the operating system but now of days Sony makes cheap stuff and they break or simply stop operating in less than a year. So you end up buying a few controllers and throwing money away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know about this item. It was given as a gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with ps4. Had to replace first one due to buttons not working properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buy but it no longer comes with a additional charge cord like the PS3 remotes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a full night of charging the battery did not last long

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller and it never worked. Total waste of money!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the crystal red but its a good remote for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it several times and now it is not working correctly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber on the sticks tears really easily. Sony wants your money

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    I’ve no luck with these controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a few months. Still working but this is the 3rd controller that I bought that the analog sticks wear out. As much as it cost it should last a little bit more than it did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my XBOX at ALL. Rip off. Don't waste your time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband plays the video game but the controllers keep going out

    I would recommend this to a friend