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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3175 Showing 63,481-63,500 of 64,717 reviews
  • Rated 1 out of 5 stars

    Broke in less then a year

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these should not break as often as they do. The joystick moves to the left on its own.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for about a month and the Analog stick messed up and it’s not that good to play on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Great controller mine was defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it less than a month and there is drift from my right analog stick and it is affecting my gameplay

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fortnight Neo Versa bundle voucher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son because he’s a fortnite player. Bought two new controllers, boxes looked like they were never opened or tampered with. When he tried to access his voucher’s for Fortnite extra’s on PlayStation, it said his vouchers are invalid or already used. How can that happen with both new controllers. Very disappointed, with Best Buy and advertising stuff that u can’t get. Oh and vouchers say they are good until 12/31/2020 So they are not expired!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Are these used???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had stick drift within the first day of use. Better off buying knock off contolers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hyper Motion Sensitivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I got a bad controller but the motion sensitivity is hyper active on mine. Definitely different then my other PS4 controllers. Like the look of this one though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for one week and won't charge now. Idk what happened. When it did work it was super good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Dead after a few weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers left analog drifted then became less responsive. Basically unplayable on any game

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had playstations since the beginning. I have never had any issues with my wireless controllers before. I purchased this one to replace one that I have had since I purchased a ps4 and the joysticks weren't working correctly after years of play. For some reason this controller died on me within the first 6 months of purchase. I have since had to purchase another one and it is working fine so far.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    It sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with MAJOR stick drift, so much it was unbearable to play any game.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was slow and stiff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting something better than what I gat, it was not working fast and late to respond most time.. the cursor was not really outstanding

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    ONLY LASTS A MONTH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was only used a few times in a month's time and the stick already drifts

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uhh it’s a control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great and comfortable but I have bought multiple and they don’t really last long without them wearing out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason why I give it a one star is because the douchbag working there told me to grab this color since they didn’t have the regular black one, once that one got messed up by many drops of use I went back to get it changed and nope warranty didn’t cover it because “it wasn’t the regular black”

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ms

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working so i took it to the store for repair and it dissapaired in the store why

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Ok controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers feel great but unfortunately are cheap and break often Sony step your game up for 60 dollar controllers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Don’t buy controllers from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Analogs stopped working in 1 week never buying a controller from here again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 controlers are trash, analog sticks brake within a year of purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile trigger buttons, 4th controller in 10 mos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really dropped the ball on the PS4 controller. The trigger buttons have a plastic hinge and are very fragile. If you play shooters do yourself a favor and purchase the product replacement plan. Chances are the trigger will break on you. I never had a problem with the PS3 triggers. This is an obvious design flaw. I hope Sony fixes the issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick drag started right after 30 day warranty. Must have geek squad warranty

    No, I would not recommend this to a friend