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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3177 Showing 63,521-63,540 of 64,717 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Broke with in 7 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left analog would stick and pull my character to the left even when moving right.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No charge cord.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it came with a charge cord. At that price, seems like it should come with a charge cord.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked like it had been opened and had a weird feeling like the joy stick is rubbing on something when you move it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right stick started bugging out after 2 weeks of use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could return it quit working after a month and it was barely used

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    stick drift issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    started having stick drift issues with this controller.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    control

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote is not bad to used is good for around 3 month, then the joy stick is broke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lemon controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square button not working. Got a lemon controller. For as much as they charge, should be a bit more reliable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony Needs To Address The Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Battery life on the controller is bad and the long term durability on the control is awful as well treat it with special care

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    extra controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remember when systems used to come with 2 controllers? now i got to shell out $60+ for the privilege of not waiting for a controller to charge

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    break easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have never had problem with ps controller before but i had to replace it already.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Buttons were sticky.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons on the controller were sticky when I first opened it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Crap

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it came defective out the package and didn’t even last me a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Having issues getting it to pair with PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged the unit for recommended hours, PS4 shows battery not charged and will not pair

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Last a year if your lucky so buy 2 year plan.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last a year if your lucky so buy 2 year plan. Sony used to make better quality products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This Sony controller started going out after 45 da

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going out after 45 Days And Can’t reach Sony for repair or replacement not Good Buisness!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS4 Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work when I finally used it, it had a drift in the left joy stick. Couldn't return it because by the time I needed it I had lost the receipt and 30 days had already gone and left.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a ps4 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought my boyfriend 2 of this same color remote and the microphone plug is terrible on both! He has another controller that he uses and his microphone works perfectly fine. So it is both the remotes that I bought. Highly disappointed and dissatisfied with this purchase..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No si great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't Know what happen with this controls and other for Playstation 4. In 1 year a replace two controls.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    just alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think i was not lucky this time usually the product that i get from best buy are usually good, but this one was not at all.

    No, I would not recommend this to a friend