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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3179 Showing 63,561-63,580 of 64,717 reviews
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement to my original controller. Dispaointed on how fast it broke.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was a weird color and stopped working soon after use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    lousy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps freezing up or whatever you want to call it. I have to continue to shut it then put back on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started drifting 2 months after very dissapointing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what happened but they ship me this controller and ever since I had it I've been having problems with it. It's been passed around to a few of us with gaming and everyone has problems with it Don't know what's going on but I would not recommend this for anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within a week man.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sheesh. I got this thing excited as hell. I didnt even get to use it that night. But I used it for the 1st day after that and it was good, then the next day it was broken when I tried to use it. I wouldn't be touching the controller and my character, on any game, would be turning left fast. SMH.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 1 out of 5 stars

    Cool colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color but won’t stay connected not happy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Life Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what they have done to ps4 controllers but the battery life is terrible compared to the ps3 controllers

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't help connection issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the newer version of the Ps4 controllers. They have MUCH better Bluetooth connection.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    my son loves the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they brake so easy now ....... ps3 remote were so much better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service and Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great just as expected. What makes this controller even better is the service I received purchasing it. I did a curbside pick up (I have three small children) and I was greeted by a wonderful young lady who quickly got our code and sent us on our way. The whole transaction may have taken about 25 seconds from when I literally parked my car and notified them I was there. EXCELLENT SERVICE and Excellent products! 10 out of 10!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problem with Joysticks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to play COD mobile. For the first 2 weeks, it worked fine. Then, it began having aim drifting issues with the two joysticks. While playing, my aim would randomly jump to the left for no reason. It happens for 1-2 seconds and once every 20-30 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    careful of the triggers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is currently my 3rd controller for the ps4 which is sad considering its only been out for a year. There is a pretty critical design flaw in the lower triggers in which the hinge pins break effectively making the controller useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold a USED REMOTE!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $65+ for a brand NEW remote and they sent me a VERY USED remote, no receipt in box or no digital receipt sent through email! I cannot return it because i do not have a receipt but i purchased online. All i have is the confirmation of my purchase. I'm sick over it! Never again!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overpriced wears down quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is high and the rubber on joystick will wear off quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    right stick was broken

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my friend and had it shipped to their house. they don’t have access to a phone all the time so they just told me today that the right stick hasn’t worked right since they got it. but now i can’t return it because it’s too late. i wasted $70 and my time. thanks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    gift

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT was a birthday gift for a friend's son for Christmas.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller broke very easily. My son was really upset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    PS4 Remote Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace our PS4 controller and purchased the Sony PlayStation 4 because of the Remote Control Capabilities, Ease of Use and Long Lasting Battery.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good, so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, so far. We've had 4 controllers in 2 years...so....

    No, I would not recommend this to a friend