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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3181 Showing 63,601-63,620 of 64,717 reviews
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many controllers for ps4 with no issues, this one continues to have lag input, I've changed channels on my router, reset controller, even unpaired an paired again to no avail. I will return and request a replacement and update if neccessary.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched new in box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a scratch right inside the box, box covered the scratch so I couldn’t see it before purchasing. Not Best Buy’s fault but it’s poor quality to buy someone always worn looking brand new from the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had this less than a month and the joystick is drifting to the left. Very disappointed! This is the 2nd PlayStation controller I’ve purchased this year and both are worthless now!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my other controller's battery would die after a short time. The left left thumb stick doesn't work on the new controller and I can't use it to play first person shooters. Not impressed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My $62 donation:(

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 10 year old to play fortnite. Worked less than 3 weeks now it won't charge. Of course it got put in a drawer for a few weeks so it's past the return date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt get the Vbucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time i bought one of these bundles with fortnite and the 2nd time the skin was given but the vbucks was never given. Good luck getting in touch with Epic games to correct the situation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad it’s not the right color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I returned my ps4 controller. It was the third time due to failure. On the third time they told me this was all I could get. I don’t like the color combo. I want the purple one I originally got.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 3 WEEKS and it’s already broken!! It’s my fault not purchasing insurance,, don’t buy the cheap ps4 controller Pay the extra they last longer ...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great wireless controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Works perfectly and as intended. Easy to connect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Game controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at first but went out within the first month. I had to bring it back for a replacement. If you don’t get insurance when you purchase you’re making the first mistake already!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchases control I thought it was a great deal but it wasn't the problems I had with this controller for some reason it was glitching so I returned and got another one that controller didn't charge so I just return it and got my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controllers are not made well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch pad and options button suddenly started inputting themselves repeatedly, then will stop accepting input after it stops glitching. This happened after a week or two of using the controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hopefully PS5 controllers are better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation controllers just seem to suck. This is the 3rd PS4 controller I've purchased in 2 years and just like the others seems to have joystick issues after a week or two of use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    I love this color!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller still out there. The red color looks awesome too! If you like God of War colors, well add this color to your collection. You wont be disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rechargable Battery That Doesn't Actually Charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk...wouldn't charge after 2 months. C'Mon Sony,if you're going to charge people $65-$70 for a PlayStation 4 controller, give it a battery that doesn't recharge after a few weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not that great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in a few months. My nephews used it and within a few months the buttons stopped working. Waste of money. Couldn’t get money back due to no receipt

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best console controller?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I first held the Xbox 360's controller almost 10 years ago, I always thought it was the best controller around, and that Sony would need to do miracles to beat it. The Dualshock 4 for the Playstation 4 actually managed to outrank it in my opinion. The controller feels amazing in hand, the vibration is solid and precise, and the buttons are where they need to be. There's also the lightbar, which some games make good use of (although they are very few), and will be used alongside Playstation VR next year. There's also the off-putting touchpad in the middle, that doesn't always add much functionality, but again some games make good use of it. Also, since it's bluetooth, you can easily use this controller with other devices, such as coputers, phones and even TVs. The battery life is decent for my usage. It easily lasts a few days of playing/using the PS4.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    USB port was bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks the USB port went bad, each cable used got stuck until eventually the last one just did not come out at all. Had to through away the controller. Didn’t buy any insurance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lately the new controllers coming out don’t last very long, the build quality has gone down and they simply stop working after a few months of use, this is my second new one to go bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I thought there was a problem with my controller. It turns out it was my TV. The controller works great though!

    I would recommend this to a friend