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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3186 Showing 63,701-63,720 of 64,717 reviews
  • Rated 4 out of 5 stars

    It's the official controller, you know it works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's there to say other than it's the licensed controller for the system and you know it will work. It's pretty sturdy and responds well to being used. As a long time PS2 and 3 owner I will say some of the changes are a bit annoying to the dual shock layout. The new sticks are far more responsive, but they also feel kind of small and I dislike the concave tops they have instead of the rounded mushroom top from before. My biggest gripe however is probably that blue light in the front that's supposed to interact with the systems camera in a pseudo PlayStation move like way. My system never came with a camera, and frankly I don't plan on getting one after how little I used the Move I got as a gift on the PS3. The light helps drain the controllers battery faster for something that almost none of the games really support far as I know. Other than that little nit pick the controller works well and is a pretty faithful continuation of the PlayStation styled controller layout that has worked well for the last few decades.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    lasted for a month

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my issue was the battery life i charged it for an hour and battery wasted in 30 min poor quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was defective and had raised plastic on the controller hand grips that would catch your hands when trying to play.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product it only lasted til November 9th and I purchased it in May.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers not working 2nd time happens to me they work for a week or 2 stop working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers suck. To bad there is no other choice. Right 3 is never stiff enough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted too much money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it keeps disconnecting from the ps4 wish they would've given a 30 day return instead of a 14 day

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    MAJOR IMPROVEMENT OVER DS3!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE FEEL..THE TRIGGERS...THE DURABILITY...GREAT!!...ONCE THEY ADDED THE UPDATE TO TURN DOWN THE LIGHT BAR DOWN IT THE BATTERY LIFE IS WAY BETTER

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunction

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller completely malfunctioned. Then it almost caught on fire when hooked up to a ps4 charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Have to be replace often

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why these have to be replaced so often which is why I have to purchase the warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low life expectancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for my birthday and it broke like 3 weeks to a month later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Glacier White controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great in the hands. Definitely the best design yet by Sony. The color is perfect for the Glacier White PS4. Overall amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps4 controller purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller doesn’t work to well it’s my 2 one I’m very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller stopped working after a few uses and I was out of my return window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best option. Control trigger broke within the first month.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.. no stick drift. Decent quality. I am impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. Very easy to use and easy on the hands. The black color hides the dirt and grime that collects on the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nonexistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work had to return..purchased another and it was fine..just inconvenient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke already! Less than a month and it is broken.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The thing does the thing that I ask it to do.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy keeps emailing me and telling me to review the product. Not sure what they really need. It is a PS4 controller, it works with my PS4. It does the thing that I need it to do, allow me to play games on my PS4. It does not come with a charging cable which I found mildly annoying but the controller controls my PS4 so I suppose it works excellently.

    I would recommend this to a friend