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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 64718 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the overall performance and aesthetic appeal of this controller, with many users specifically highlighting its sleek design and attractive color options. While the device is praised for its wireless connectivity, improved battery life, and comfortable feel, some users have expressed concerns regarding the premium price point. Additionally, a small portion of feedback mentions potential issues with stick drift, button responsiveness, and the absence of a charging cable in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3188 Showing 63,741-63,760 of 64,717 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 4 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product playstation always come throught... Best buy not so much had a pick up no one never came outside with the delivery.I had to walk in for my pick up and waited over 45 mins no one even tired to acknowledge me !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently bought this controller it’s starting to give me problems I won’t charge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Works well and feels nice in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Christmas present!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! Color is sleek and control works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good day PS4 control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons won't work and it won't connect with my PS4.And the ribbon inside the control was broken.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps4 controler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, nice colour, and functional. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Unique color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this controller. Works well with my ps4

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have barely had this controller 1 month and it has stopped charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for Christmas gift, after 1 month it has stopped working properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller drifts just like the last 3 I purchased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this controller because it only lasts 2 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like this controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second day off having this controller the buttons started sticking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wont charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ^ This is suppose to be brand new but WONT charge for some reason

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already malfunctioning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it four months and the joy sticks are malfunctioning already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DualShock 4 Wireless Controller for Sony PlayStati

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It such a disappointment to have this item no longer working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a week after Christmas and my son is staying the control doesn’t charge !!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Highly recommend the remote but not this Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor Best Buy sent a gold remote instead the pink one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and less than a week later won’t charge. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller came broken how can I send it back and get a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not includet code

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe sony dont put inside code for v bucks and skin for fortnitfñe

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My favorite controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connected seamlessly to my PS4. It works perfectly. I love the blue color and prefer it over my all black one.

    I would recommend this to a friend