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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 455 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 455 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Back home with Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 32" TV offers features most other TVs in its class do not offer anymore. After the failure of the prior brand I tried, I came back home to Sony. It has all the features I needed. I'm really enjoying the quality and features of this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikki,
      Awesome! A big welcoming hug for you, Nikki! We are truly happy that you made the right decision to purchase our product again. Sit back and relax while watching on your new Sony 32" Class W830K HD LED Google TV. Get the most out of your TV while in the comfort of your home. The 32W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. Enjoy your new TV and thank you for choosing Sony again. - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture. A little disappointed that a new tv doesn’t have an audio out put to connect wireless headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardR, Thank you for the positive review! We're glad you like the great picture quality of your Sony W830K. With this TV, you can pair any Bluetooth headphones as long as they are equipped with A2DP Bluetooth profile. The Sony W830K supports the Advanced Audio Distribution Profile (A2DP) so you can connect Bluetooth devices such as headphones, soundbars, or speakers and enjoy TV sound through those devices. Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is what I expect of a Sony TV. It's just beautiful and the best part is that it fits perfectly on top of the cabinet it was purchased for so I didn't need the wall attachment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanF, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great screen/so-so sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, but somewhat muddy sound. Maybe I just got one that was slightly defective, so I returned it. I am thinking about buying it again and adding a sound bar. As for the preloaded channels. Just about every standard channel is there. It is both a vast wasteland and a vast wonderland. Just delete what you don't want and add channels that you do want to watch if they are not preloaded..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AAMike,

      Thank you for your review. While we are thrilled that you are satisfied with the exceptional picture quality of our W830K, we are really sorry if its sound quality didn't live up to your expectations and that it had to be returned. We also appreciate your input with the streaming feature of this TV.

      For the sound quality, the W830K features various settings related to the TV’s sound such as sound quality and sound mode that can be adjusted according to customer's preferences. Ref:
      https://helpguide.sony.net/tv/jusltnr4/v1/en-003/07-01_08.html

      And adding a soundbar will provide a much more sound quality especially for large room setup. In case that you will purchase the TV again and you are looking for a good sounding soundbar, please visit the link below and see which one will suit your needs:
      https://electronics.sony.com/tv-video/tv-video-home-theater-sound-bars/c/soundbars

      We value you, and we are hoping that you will consider Sony again in your future purchase.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the TV's I've purchased Sony has the best picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RRads,

      Thank you for choosing Sony!

      It's a truly pleasure to hear that you are happy with your Sony KD-32W830K TV. We appreciate your kind comments about the picture quality of Sony televisions. The KD-32W830K model features HD Ready resolution, High Dynamic Range (HDR), and is equipped with Google TV, which contributes to its exceptional picture performance. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sony -32"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a TV for kitchen and this TV fit the size for her.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertC, thank your for the 5-Star review!

      The Sony KD-32W830K is a good choice for a kitchen setting given its compact size and smart

      This 32-inch television is equipped with high definition (HD) and High Dynamic Range (HDR) capabilities, enhancing the visual experience with clear and vibrant images. Additionally, it supports Google TV, allowing users to access a wide range of streaming services and apps, which can be conveniently managed using voice commands through Amazon Alexa. For a small space like a kitchen, this TV model combines both functionality and efficiency.

      Thank you for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this television as a gift for my mother. Clear picture and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaW,
      Thank you for sharing your fantastic review! We're glad to hear that your mother is enjoying the Sony W830K TV. Clear picture and ease of use make all the difference. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it for the cost.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great price. But this smart tv it is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelP, thank you for your wonderful review! We're thrilled to hear that you are enjoying your KD32W830K.

      The KD32W830K offers exceptional picture quality and great value, making it an excellent choice for anyone seeking an affordable yet high-performing TV. We're glad you find its smart TV features impressive. This model comes with built-in Google TV, offering you access to a wide range of apps and streaming services, seamless voice control with Google Assistant, and personalized recommendations tailored to your viewing preferences.

      Your positive feedback is truly appreciated, and we hope you continue to enjoy your Sony TV!

      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Welcome Back 32inch Sony -- Hurray!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality, the outstanding features, the shear name Sony brings won me over... Though not fully 4K, instead 720p, one still receives all other features: HDR, 720/24P, etc.. So, I'm not missing anything vital, especially with the size of a 32 inch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1701jim, We are glad that you like the quality of your Sony BRAVIA 4K smart Google TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Don't does it again...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Sony TV in my room and used a Chromecast to stream/cast and wanted to upgrade to a smart TV in my room. It's a nice upgrade and has most of features on the smart TV in my living room.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Remote control

    Rated 1 out of 5 stars

    defective ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this model had a problem. Kept disconnecting from the internet and required logging in from the start each time. Then the remote stopped turning it off. Returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV easy to use picture clear and sharp. Good for small room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bilko,



      Thank you for the 5 stars! We're happy to hear that you’re enjoying the clear and sharp picture quality of your W830K TV. It sounds like a perfect fit for your space. Enjoy your viewing experience!



      Thank you for choosing Sony!

      -Maria Sony_US

  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, professional service even during the busy holiday time!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32" Sony Bravia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv after recently purchasing and enjoying the 55" Sony Bravia, This is a great tv. Size is perfect for my kitchen. Love the voice assist function, as well as great picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormaJ, Great! We're so glad you like the amazing features, picture, size, and it suits perfectly for your kitchen. Also, thanks for recently purchasing the 55" Sony BRAVIA TV. This Sony BRAVIA TV brings you the excitement of movies and games in vividly detailed HDR. It handles a variety of HDR formats, including HDR10 and Hybrid Log-Gamma. Enjoy all the excitement of movies and games in vividly detailed HDR with pure, natural sound on this Google TV. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent smaller screen TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I am a big Sony fan and am not disappointed. The sound is so good and the picture is brilliant. It is also just the right size!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyA, That's great! We're so glad to hear you love the sound, size, and brilliant picture quality of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Should have gone larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably should have purchased the Sony 43 inch television. The 32 inch TV looks very small in my present space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 32" Class W83OK HD LED Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the TV sound and picture is excellent. The Best Buy agent was helpful in taking care of the purchase and delivery of TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarionG, Awesome! We're delighted to hear you like the excellent picture and sound quality of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 32" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 32" TV by Sony picture quality is pretty amazing and even the sound is very good. But the best thing I like about this TV is the Google Play store app

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ojib,

      Thank you for the 5-star rating and we're glad you like the picture and sound quality of the television. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great depth of color.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Sony. TV was easy to set up and picture is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DCarp, fabulous! We're extremely pleased to hear about your satisfaction with the amazing picture quality and ease of setup of your KD32W830K. Thank you very much for your purchase and for always choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful buy and a great picture size for a bedroom. Just love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fryertuck, Thank you for sharing your experience with us! We're thrilled to hear that you're enjoying your Sony W830K and that its size is a perfect fit for your bedroom. Thank you for choosing Sony! Enjoy! -Maria Sony_US