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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 455 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 455 reviews
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the price. Slight responce delay with the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tv where the leg bases were close together! This was the only one I found. Great picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryR, We're glad you like your new TV. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony always has the best quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The picture is clear & vivid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyP, Thank you for the wonderful feedback! We're glad you like the clear and vivid picture quality of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value from a great brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a monitor in my office. The big screen is great for having multiple excel files open in different sides of the screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelM, we're glad you like our product! See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the only one of its size to offer google play so I could get my "dish anywhere" app. Froze up on me once so I unplugged it and it was fixed. I wish it was 1080p

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice tv but the black color is too black. night scenes you cant really see anything. i know you can adjust color but it should automatically do that. probably cause its a 720 tv instead of 1080. you would think they would do away with 720 and make everything 1080 standard. the bluetooth is a nice option. havnt set the internet up. i just wanted a regular tv. not a internet tv. all inputs work good. one big down fall for me is there are no buttons on the tv. like on/off, ch up down or volume up down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fifwheel,

      Thanks for sharing your honest review. We're sorry you've been running into difficulty. The quality of the source is a big factor in getting an excellent picture quality. If Picture mode is set to Cinema or Custom, the screen may become dark. If the screen is still dark after you change the picture quality mode, change the setting Backlight, Picture, Brightness and adjust the brightness to your taste. The picture quality may improve if you change it in [Picture] under [Settings].
      Press the HOME button, and select [Settings] — [Display & Sound] — [Picture] — [Brightness], and adjust [Brightness] or [Contrast].

      If you're experiencing an issue with brightness or contrast (too bright or dark) with your TV screen, please follow the troubleshooting links below to resolve this issue.

      https://www.sony.com/electronics/support/articles/00032635
      https://helpguide.sony.net/tv/jusltnr4/v1/en-003/08-02_04.html

      Despite your concerns, we're glad that you appreciate the overall features and performance of this TV. There is only a TV power button that is located on the backside of the TV, but no channel or volume up/down button. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love Sony TVs and this one is no exception!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyO, That's great! We're thrilled to hear that you always love Sony TVs and that the Sony W830K has met your expectations. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Best Buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony! Best Buy got it here quick in perfect order!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaniceL, Thank you for the great review! We're very pleased to hear you love your new Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Dr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good - clear and sharp; setup a little difficult.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeteFS,

      Thank you for sharing your experience! We're glad to hear that you're satisfied with the picture quality of your Sony W830K TV. We also appreciate your feedback regarding your setup experience; this will be valuable to us as we improve our products. Thank you for choosing Sony! Enjoy!

      -Maria Sony_US

  • Rated 5 out of 5 stars

    Perfect 32” TV for the master bedroom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a TV that had a narrow footprint (the stand). I put it on the chest in the master bedroom. It’s the PERFECT size. Just what I was looking for! The reviews are awesome, too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VickyH,

      That's fantastic to hear! We're so glad the 32" Class W830K Google TV was the perfect fit for your master bedroom, especially with its narrow stand design. Enjoy your new TV!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has provided most enjoyable viewing, while accommodating a limited area in a den. Very bright and clear picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenG,

      That's great to hear! We're glad that you're enjoying the clear picture quality of the TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ms CAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great and the salesman, his knowledge of the product and available services was wonderful. Thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolM, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product; easy to install and set up. Great sound and picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryH, Thank you for the amazing review! We're happy to hear you like the ease of installation and setup, great picture and sound quality of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phenomenal little Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a high quality product & I always purchase Sony. The Sony 32" TV is just another excellent product from Sony. Well pleased with performance, quality of picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tjasra,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony.

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great bedroom tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Vizio with this Sony. I should have purchased it in the first place. Brilliant color. Great for a bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Starhammer, You definitely made the right choice! We are truly delighted to hear you love the features, rich, vibrant colors and overall performance of this TV. Thank you for purchasing the 32" W830K and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Smooth experience every time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony very reliable tv’s. Best Buy had a great selection and answered any questions I had. Smooth shopping experience and love their electronic selections.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand TV is clearly superior to other brands. A quality product worthy of consideration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kimboliman, we're glad you like our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First TV in 30yrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 32" Sony TV is wonderful Great picture & color . fits in my entertainment center. I'm a happy camper!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeverlyZ, Awesome! You've made a great choice! We are truly delighted to hear your satisfaction with the rich colors and amazing picture quality of your 32" W830K. Glad to know it fits perfectly in your entertainment center. Thanks for the perfect star review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Small tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv in my life, sound quality and picture quality awesome, overall value for money...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShemulS, We're very happy to hear this feedback! Glad you like the awesome picture, sound quality, and overall value of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Valued Customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been over a year now and my Sony 32 inch is still going strong and vibrant

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaA, that's fantastic! We're happy to hear that you've been enjoying your KD32W830K for over a year now. Thank you very much for sharing your awesome experience with our product and for choosing Sony! - Romeo Sony_US