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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 442 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 442 reviews
  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. ✔ Good color accuracy ✔ Google TV with wide app support ✔ Smooth gaming for a 720p screen ✔ Sturdy, elegant design

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product; easy to install and set up. Great sound and picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryH, Thank you for the amazing review! We're happy to hear you like the ease of installation and setup, great picture and sound quality of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ms CAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great and the salesman, his knowledge of the product and available services was wonderful. Thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolM, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great bedroom tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Vizio with this Sony. I should have purchased it in the first place. Brilliant color. Great for a bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Starhammer, You definitely made the right choice! We are truly delighted to hear you love the features, rich, vibrant colors and overall performance of this TV. Thank you for purchasing the 32" W830K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand TV is clearly superior to other brands. A quality product worthy of consideration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kimboliman, we're glad you like our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great tv for the price. At least for a Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony tv’s and electronics. This tv is a nice little addition to our kitchen. Also love the google and web connectivity. Never a disappointment with Sony.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the only one of its size to offer google play so I could get my "dish anywhere" app. Froze up on me once so I unplugged it and it was fixed. I wish it was 1080p

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has provided most enjoyable viewing, while accommodating a limited area in a den. Very bright and clear picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenG,

      That's great to hear! We're glad that you're enjoying the clear picture quality of the TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phenomenal little Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a high quality product & I always purchase Sony. The Sony 32" TV is just another excellent product from Sony. Well pleased with performance, quality of picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tjasra,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony.

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First TV in 30yrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 32" Sony TV is wonderful Great picture & color . fits in my entertainment center. I'm a happy camper!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeverlyZ, Awesome! You've made a great choice! We are truly delighted to hear your satisfaction with the rich colors and amazing picture quality of your 32" W830K. Glad to know it fits perfectly in your entertainment center. Thanks for the perfect star review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Small tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv in my life, sound quality and picture quality awesome, overall value for money...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShemulS, We're very happy to hear this feedback! Glad you like the awesome picture, sound quality, and overall value of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Valued Customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been over a year now and my Sony 32 inch is still going strong and vibrant

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaA, that's fantastic! We're happy to hear that you've been enjoying your KD32W830K for over a year now. Thank you very much for sharing your awesome experience with our product and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and good picture. Only one complaint: there is no on off button on the tv. So if remote doesn’t work you’re stuck for power.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewK, Excellent! We're glad you like the great picture quality and overall value of your Sony W830K. Please note: There is a power button on the lower right side portion behind the TV. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony tv is an improvement from my old tv. The sound is much sharper. The pictures are brighter , and clearer. I am glad I made the decision to up grade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlthiaJ, Thanks for this fantastic review of your Sony W830K! Choosing this TV will definitely be worth it! We're glad you are enjoying the exceptional picture, sound quality and overall performance of this TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is beautiful and the price is excellent I recomend it to you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VicenteM, Great! We're glad you're satisfied with your new Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. Its in my wifes crafting room and she absolutely loves it. She rants about how beautiful the picture is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertP, Thank you for the amazing feedback! We're very happy to hear that your wife loves the beautiful picture quality of the Sony W830K. See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Sony probably 20 years old. Better than the last one. Confident it is superior to other brands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,

      You made the right choice in upgrading to the Sony W830K! Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for trusting Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful bright picture , love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is beautiful and bright. So happy to find this size i have it on my kitchen island.. just got today... thank you bestbuy for the excellent service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SHOP79,
      Thank you for sharing your great shopping experience with us! We're really glad you found the perfect TV that matches your kitchen island. Nice to know you are enjoying the brightness and outstanding picture quality of the TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, our 3rd sony bravia...,,......................................................................................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bossman01,
      That's nice! Thank you for another purchase. This brings us joy knowing that you trust our brand. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony and enjoy! - Marco Sony_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Remote won’t sync

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great but I couldn’t get the remote to sync to my cable. I tried everything I could but it wasn’t working. I finally called Sony and that’s when I was told this model was not able to sync with cable etc. So I have to use 2 different remotes to operate tv. Not ideal. But it was already hooked up so I kept it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeniseL, While we are glad that the TV is great, we are sorry to hear you're having an issue with the remote. This is not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around. With that said, may we contact you to help and get more information? If so, please email the below information to [email protected].
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Additional Information regarding your experience with the W830K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US

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