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$399.00

Customer reviews

Rating 4.6 out of 5 stars with 446 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 446 reviews
  • Rated 5 out of 5 stars

    This TV is excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV. I am one happy customer! I really like this TV. It is easy to get to know and be comfortable with using.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaB, Congratulations on getting your new TV. We are glad that you like the smart Google TV features and the ease of use of this TV. Good to know you're overall satisfied with your purchase. Enjoy all the excitement of movies and games in vividly detailed HDR with pure, natural sound on this Google TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Google app inside Sony TV-just wanted a good TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was good, but when the power went out and TV came back on it reverted to Google TV, which I did not want and set it up initially without Google. I didn't realize what "Google TV" meant when purchased so was surprised with something I did not want. I returned it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello sea0207,
      Hope you are doing fine. While we're happy that you appreciate the picture quality of our Sony 32" Class W830K HD LED Google TV, we're sorry to hear if you encountered any issues with the Google TV feature and had to return it. Even if you do not setup a Google Account, you can watch TV broadcasts and/or view content from devices connected to the TV such as a Blu-ray player. If you connect the TV to the Internet, you can also use the Internet streaming services displayed on the Home Menu. Please know that you can take advantage of the Help Guide to assist you setup your TV. It is unfortunate that we can no longer help/guide you regarding Google TV features. We are optimistic that you will consider Sony again in your future purchases. Best regards - Marco Sony_US

  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the larger size of this TV as well as the 32". Really like the options the Google TV offers. Installed it on the wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylO, Fantastic! We're so happy to hear you're satisfied with your purchase. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased another Sony TV. This company is very reliable & user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Annie, You've made an excellent choice! We're glad you're satisfied with your purchase. Thank you for your continued trust in Sony products! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our Sony TV. We replaced an old Vizio in our kitchen. We’re using the Google Apps works nicely Delivery was good to our home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DeanH, We are thrilled to know that you are very pleased with your Sony BRAVIA 4K smart Google TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest set up. Even the apps and from my phone! Perfect screen and picture! Can’t wait to buy another one but bigger lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferH, Thank you for the 5-star rating! We're glad you like the ease of setup and amazing picture quality of your new Sony W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. We're looking forward to your next purchase! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 32” TV is great. I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony Bravia TV’s. They are the only kind I buy. This one is no different….an awesome product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, AlisonP!
      Good choice! This brings us joy knowing you trust our TVs. We're glad that you appreciate how awesome your new Sony - 32" Class W830K HD LED Google TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony and enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony 32

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent solution for low res TV and Computer monitor dual use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gman, Perfect! We're very pleased to hear that you're satisfied with your new Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    New TV. New life with my favorite programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have bought this product. We will enjoy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miguel,

      Thank you for the 5-star rating and we're glad to hear that you like your new Sony TV.Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv worth every penny totally love my new tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arrow88,

      You made the right choice! We're glad that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony 32" HD Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for limited space. Picture clarity is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, OthaM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    We got a lemon with this TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv had issues from the start. Using the volume would not turn up or down then it would blare. Had trouble streaming with it. After a long process or trying to reset it and fix the problems both with the Geek squad and Sony we got a new TV and bought a different brand!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks fantastic and super fast to upload all of the apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaS,

      Amazing! We are so grateful to know your satisfaction with the exceptional picture quality and fast user-interface of the KD32W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 1 out of 5 stars

    Worst Sony ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just one thing after another. I've been buying Sony TVs since the 1980s and none of them have been as poorly manufactured as this one. I finally got fed up and got rid of it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    SONY TV DOA.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOA on arrival. Remote would not work with TV but remote worked with another SONY TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and at Best Buy it is a great value for the price I paid

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikeb2018, We're glad that you like the picture quality and ease of setup. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you very much for your purchase and for choosing Sony! - Erin Sony_US

  • Rated 4 out of 5 stars

    Not that great as expected from from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv but not satisfied with colors too saturated and responds slow to remote

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been my excellent purchase. Xxx. X

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BarbaraM,
      Great! Thank you for being a loyal Sony user. We're truly delighted to hear your satisfaction with our products. With your new Sony - 32" Class W830K HD LED Google TV, you can see pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. We highly appreciate you and for always choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony 32 in flat screen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to order off the website. No problems at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day LizM,
      That's great! Thank you very much for your purchase and we're happy that you are satisfied with your TV and how easy it is to order. Enjoying picture perfect quality on your TV with the help of our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. Thanks for choosing Sony! - Marco Sony_US

  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is horrible and had to add a sound bar. Absolutely hate all of the “smart” tv features. Disappointing that you can’t just buy a TV, plug a source in and watch. Seems like they are trying to sell you something every-time you turn the TV on.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TroyB,

      Thank you for your feedback regarding the KD32W830K. We’re sorry to hear that the product does not align with your expectations regarding sound quality and smart features. We understand how frustrating it can be when a product doesn’t fulfill your requirements. Please know that we will share your comments with our team to help improve our future offerings.

      Thank you for considering Sony products.

      Best regards,
      -Fred Sony_US