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Customer reviews

Rating 4.6 out of 5 stars with 446 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 446 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture!!!!!!!!!!!!good sound!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LavernaP,

      Amazing! We are extremely pleased to know your satisfaction with the incredible picture and sound quality of the KD32W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ted6673

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Great store service great quality and follow up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ted6673, We are glad that you like your new Sony BRAVIA TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy online ordering & smooth same day delivery. Quick and easy set up. Absolutely no regrets in purchasing this bedroom tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BobbieS,

      Fantastic! We are thrilled to hear that you are pleased with the convenience of online ordering and delivery, as well as the quick and straightforward setup and outstanding performance of your KD32W830K. Thank you for the glowing five-star review and for choosing Sony!

      Best regards,
      Romeo Sony_US

  • Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    No idea how good tv is because missing screws.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it a 3 star review because I havent been able to set it up yet due to missing screws for attaching the stands. Went directly to Sony Support and apparently it takes much longer to ship screws than a TV 3 work days since i contact support and no email saying they shipped the screws yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonR,

      Thank you for your review, and we are really sorry if your unit came with missing screws. This is definitely not the experience we were hoping you would have. We want to make sure you are taken care off. May we contact you to help and get more information? If so, please send us an email at socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Case Number:
      Full Name:
      BestBuy Username:
      Telephone Number:
      Issue:
      Model Number:

      We're looking forward to your message, and thank you for choosing Sony.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE SONY BRANDS AND BUY AT BESTBUY. My family usually buy everything from bestbuy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorietteF,

      You made the right choice! We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Sony 32 smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complex to reach settings & letargic remoto control response.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    32 inch sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 32 Inch around but could use more internat memory

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheBud, we're really happy to hear that the Sony - 32" Class W830K has been an excellent choice for you! With 720p HD resolution and X-Reality PRO, you can see natural and precise picture quality with a wide array of colors and High Dynamic Range. We also appreciate your feedback about the addition of internal memory, we'll be sure to share this with our development team for consideration. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can go wrong with Sony. The picture are crisp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, We're glad that you love the picture quality of your new TV. Your assessment is spot on, the KD32W830K was designed with people like you in mind. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    BEST BUY VALUE FOR MONEY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT VALUE FOR MONEY ON A WELL-KNOWN NAME BRAND

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie, Thank you for the awesome feedback! We're thrilled to hear that you consider the W830K to be an excellent value for money. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    xxxx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv. picture excellent. sound good. easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xxxx, we're glad you love the ease of setup and picture quality of our product. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth Sony TV and wouldn't purchas any other brand. It was easy to purchase. Our total shopping experience was less than 30 minutes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarleneW, That's great! We're very happy to hear that you're satisfied with your purchase. Thank you for your continued trust in Sony products! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony TV’s! This is our third Sony tv. We used to be a Samsung only family - Sony is simply the most user friendly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelanieV, Fantastic! We are truly happy to learn about your satisfaction with the user-friendly interface of our TVs. Thank you so much for the love and for choosing the best brand, Sony! - Romeo. Sony_US

  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition open box. Still had energy sticker and plastic on the screen and edges. Settings were still unset. It must have been ordered and opened by mistake. Best deal I've found for open box to date.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jason,
      What a great find! We're glad that you were able to find an awesome deal. Enjoy your brand new Sony 32" Class W830K HD LED Google TV. The W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. Thank you for choosing Sony. Marco Sony_US

  • Rated 5 out of 5 stars

    New larger Bedroom flat screen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase from Best Buy. I'm a Sony products lover, so this purchase was in line with my previous television purchases. Always look to Best Buy for my appliance, computer, iphone and television needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Randydandy,

      That's fantastic! We are extremely pleased to know you love our products and that you are satisfied with the incredible performance of your new KD32W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

      Thank you very much for your purchase and for trusting Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Cannot attach both vcr and dvd recorders same time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an existing 32" bravia tv, non smart. That tv i had both a vcr and dvd recorders hooked up. This new tv does not have enough connections in the back for both units. I haven't futzed with it enough to say whether I can swap them interchangeably.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SouthernYankee,
      Thank you for your time writing this review. We're sorry to hear if you were not able to connect both of your VCR and DVD recorders to the TV at the same time. The KD32W830K features 3 HDMI inputs (2 Side/1 Rear) and 1 composite video input(RCA connection). We appreciate your input and taken note of your feedback. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Technologically Challenged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being technologically challenged I need to familiarize myself with with operating a smart tv. It’s pretty bad when your smart tv is smarter than the person operating it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with product and installation - everything went smoothly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethC, Thank you for the positive review! We're delighted to hear that the installation went smooth and it's great to know that you're pleased with your new Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Google play through phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony, however this used Google Play and would not with my provider unless I would went through my phone to watch. Nope! Not, doing that. Returned the TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SONYTV 32

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very functional in all areas but I thought that it has a Bluetooth feature. But I bought to see movies, series, games, and youtube meanwhile I work on my computer. It's okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size Smart TV for my patio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sony TV for the house. The brand is good quality and streaming services work well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi eos7dmk2g, Thank you for your continued trust in Sony products! We're delighted to hear that you're satisfied with the overall quality and you're enjoying the hassle-free viewing experience with the built-in streaming service apps of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US