Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$298.00
Save $1.99
The comparable value is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 455 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 455 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    THANK YOU

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at Best Buy was extremely helpful with our purchase !!! The Samsung TV is perfect. The picture quality is amazing. We shop at Best Buy often and we are always very happy with customer service and our purchases. Thank you for being our "go to" store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hu LOVEBESTBUYANDSAMSUNG, Thank you for the 5-star rating. We are glad to hear about your experience with your TV purchase.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture, mediocre sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is quite good, however, the sound quality is only fair, at best, and there are no adjustments for bass, treble, etc. It's rather "tinny" sounding.... I realize that it's a small, flat screen television, so there isn't a lot of real estate allocated to speakers, but my previous, 32" TV, also a Sony, had much better sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ModifiedDriver, thanks for choosing and purchasing our product. We're glad you like the picture quality of the W830K. We're sorry to hear that you have an issue with the sound of your Sony unit. You can press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. Please check this link for more details:

      https://helpguide.sony.net/tv/jusltnr4/v1/en-003/07-01_08.html?hl=sound

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the W830K

      See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great brand , great size, overall excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ricky, we are proud to know that you are enjoying the Sony - 32" Class W830K HD LED Google TV, your feedback means a lot to us and we hope you continue liking the product. Regards - Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes excellent products that do not disappoint. Good size for my kitchen location with plenty of sound and a wide range of viewing angles. I’ve been a loyal Sony customer and will continue to be in the future. Great value!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MVMA,
      Thank you so much for sharing your great experience with us! We always strive to deliver the best quality with your products. Your satisfaction with your new KD32W830K TV is greatly appreciated. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for your continued support and for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to install on the wall. easy to connect to the cable system. Good picture. Very good, and will satisfided.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BoydS, Awesome! We're glad you like the ease of installation, ease of use, and great picture quality of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent, Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Fast Menus and startup. Picture is excellent. Best Buy delivery was faster than expected. Sound and picture quality are better than the LG it replaced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing, RobB!

      We are so happy to hear you are satisfied with the incredible picture and sound quality, fast startup & user interface, and superb performance of our W830K. We are also delighted that you are satisfied with the great delivery service of Best Buy.

      See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

      Thank you so much for the 5-star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV operation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is working well. It has great clarity, sharpness, overall performance and picture being clear and sharp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user371718, Thank you for the great review! We're so happy to hear that you're enjoying the amazing picture clarity, sharpness, and overall performance of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was the best buy ever. I always considered Sony as a quality product and still do I have 2 other tv by Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamS, Awesome! We really appreciate you being a loyal Sony customer and good to know that your new Sony W830K worked as advertised, providing you with performance and quality you expected. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    32 "Sony smart TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Sony 32" TV. Great to be able to add ROKU. My VCR won't connect to the new TV. Other than that, I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    K Brown

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. It has a nice shape picture. I watch TV more than ever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimS, That's awesome! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 32”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are good, easy set-up, works well with Roku.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oceanajohn, That's great! We're so thrilled to hear that you like the great picture and sound quality, ease of setup, and good to know it works seamlessly with your Roku device. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Yes yes yes yes yes yes yes yes yes yes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user752814, Thank you for the 5-star rating! We're delighted to hear that you like your new Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had a positive experience with products I purchase through Best Buy. This Sony replaced an old flat-screen and it's amazing the technological difference in a little over a decade. Sony Tv's are the best and it's worth it to buy for the quality difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unhappy, Thank you for sharing your wonderful experience with your new Sony W830K! We're thrilled to hear that you're satisfied with your purchase. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase; size and picture quality are all very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RRRR,

      Thank you for the positive feedback! We're glad you like the size and picture quality of the TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    consumer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Sony product they just work great always. thanx

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user302152, Great! We're very pleased to hear that your new Sony W830K worked as advertised, providing you with performance and quality you expected. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase tv for my parents, Satisfied, good product easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vtylsyn, Thank you for purchasing the Sony W830K! We're glad you like the ease of setup and good to know that you're satisfied with your purchase. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set - clear picture and sound! A real bargain!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TishF,

      Awesome! We're glad to hear that you love the clear picture and sound quality of the TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 32"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Great sound Great picture Great quality Great brightness

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseB,

      Amazing! We are so happy to know your satisfaction with the incredible picture & sound quality of the KD32W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after purchasing a remote I still saved $30 dollars buy open box

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user487974, We are glad that you like your Sony BRAVIA 4K smart Google TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Flat screen TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price! Why shop anywhere else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, user761332Luper! Choosing this TV is definitely be worthy investment! We're glad you are enjoying the exceptional picture, sound quality and overall performance of this TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony! -Craig Sony_US