Customer Ratings & Reviews
- Model:
- KD32W830K
- SKU:
- 10893332
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m disappointed. The tv set looks cheap. Every time the buttons are pressed it makes a loud and annoying sound. Set up wasn’t as easy as I was led to believe. It does work and I don’t want it o go through set up again. Otherwise I’d return it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user733220,
Thank you for purchasing our Sony - 32" Class W830K HD LED Google TV and we apologize if you're having difficulties setting up the TV as well as the annoying noise when pressing the remote buttons. This is not the experience we want you to hear from our customers.
Please allow us to assist you and turn this experience into a better one. With that said, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the W830K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Marco
Mrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t expect that it is very clear since this is older model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VimE, Awesome! We're very happy to hear that you're satisfied with your purchase. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony! -Sam
Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box just like new but a lot less.Bought online and it was delivered in three days.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sissy616,
Thank you for the 5-star rating! We're glad to hear your enjoyable online shopping experience. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony and enjoy watching! - Kris
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I now have three Sony TVs and the performance is what I expect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RalphP, Choosing this TV will definitely be worth it! Thanks for purchasing couple of our Sony TVs. We're really happy to hear you're very satisfied with the excellent picture quality and amazing performance of our TVs. We always strive to deliver the best picture quality with our TVs. Enjoy all the excitement of movies and games in vividly detailed HDR with pure, natural sound on this Google TV. Thank you so much for trusting Sony! -Jess
- Cons mentioned:Remote control, Stand
Lost a customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered without a cord, stand, and remote. . .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user331927,
We are sorry to hear about what happened. Brand-new Sony BRAVIA TVs should have all the necessary accessories such as the power cord, table-top stand, remote control, etc., and the box should be factory sealed. This is different from open-box units. If you purchased a brand-new BRAVIA W830K and the seller was not able to help you, please email us at socialsupport@am.sony.com with the following details so we can further assist you:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Sincerely,
Vincent
Quality that you can count on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony. Quality you can count on. This is our third Bravia Sony TV. All have Sony sound bars too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RedLion, That's great! We're glad to hear that you are happy with this W830K HD LED Google TV! See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for the positive feedback! Jay