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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.6 out of 5 stars with 432 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the amazing picture quality and ease of use of the 32" Class W830K HD LED Google TV. Many also appreciate the color, TV quality, size, and lightweight design, as well as the value for the price and simple setup. However, some customers have expressed concerns about the remote control and the height of the stand. Additionally, a few users have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 432 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don't be dissuaded by the 720p Resolution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my bedroom to replace a 1080p television of the same size. The image quality on this one is far superior. The TV does Have HDR10 and HLG support, which is not common for a TV of this size, and between that and Sonys image processor, this televisions image quality blows others out of the water, even if they boast higher resolution.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert, You've made an excellent choice! We're thrilled to hear you like the superb picture quality, HDR10 and HLG format support, and overall performance of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, easy to set up, 32" is large enough for a 1-bedroom apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement TV in my guest bedroom. It was easy to install and is very easy to operate. It also shows a good picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RacelderL, We are glad that you are very satisfied with your new Sony BRAVIA TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed for our spare bedroom. The size is perfect and the resolution is great. Setup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a pc monitor/ smart tv. Couldn’t be happier- good picture, quick loading and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesB, Thank you for the positive review! We're so pleased to hear that you're satisfied with the good picture quality, quick and snappy Google TV system, and ease of use of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Aony 32 inch HD LED Television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice Sony set with a very good picture and good sound. What makes this set more useable for me was the feet which are closer than similar sets. This set fits nicely on a smaller table than other sets. Setup was very straight forward and the set works very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duane, That's awesome! We are glad that you like the picture and sound quality of your Sony BRAVIA 4K TV as well as its stand. We always strive to deliver the best picture and sound quality with our TVs. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love my new HP 27 inch desktop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the Best Buy at UTC Geek Squad and computer technician that helped me pick out a computer that meets my needs. The guys were great and I love my new HP Computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I chose the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a top-of-the-line TV. I've always enjoyed the beautiful lines and certainty that it's plain why I chose Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Intimate TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv size for my bedroom. The clarity and reception are wonderful. But, the remote has many small buttons that are challenging for older fingers to press.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Granny, thank you for your valuable feedback on the KD-32W830K TV. We're delighted to hear that you're enjoying the TV's size, clarity, and reception.

      We appreciate your comments regarding the remote control buttons. We understand that smaller buttons can be challenging to use, particularly for those with older fingers. Your feedback is crucial as it helps us to make future improvements to our products.

      Thank you for choosing Sony. We hope you continue to enjoy your viewing experience.

      Sincerely,
      Gus Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, easy to set up and connect to internet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyB, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent small screen HD TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase - everything I expected of a SONY, to replace a very old "Tube" SONY, as a second television in our recreation room, where it's size was what drew us to it. Very sharp picture (and good sound) despite it's HDTV rating (720p, vs. 1080). Perfect for its purpose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnG,

      Thank you for the 5-star rating and we're glad to hear that you like the sharp picture and sound quality of the TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    identical to 55 sony in liv room

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive got a 55inch sony in liv room--and i can view both from liv room---the two look identical--due to some tweaking--contrast,color etc--phenominal tv i am satisfied---to say the least

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NeilH, Thanks for the positive feedback! We are very thankful you are satisfied with your purchase and you are enjoying the outstanding picture quality of your new W830K. This Sony BRAVIA TV brings you the excitement of movies and games in vividly detailed HDR. It handles a variety of HDR formats, including HDR10 and Hybrid Log-Gamma. Enjoy all the excitement of movies and games in vividly detailed HDR with pure, natural sound on this Google TV. Thank you so much for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Rules!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes the best televisions. This one has a great picture, sound and colors. We have it connected to an indoor antenna and it is pulling in 30% more stations than did the Sharp television it replaced. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Display, Thank you for the positive review on your Sony W830K! We're pleased to hear you like the great picture quality, sound, colors, and strong indoor antenna signals. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony 32" Class W830K HD LED Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this purchase. It has excellent sound, color, and brightness. I would highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, LindaD! We're glad that you are impressed with the new SONY 32 inch W830K HD LED TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY is the BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic TV!!! Very easy set up!!! Great sound and wonderful picture quality!!! This is SONY!!! If you'll choose SONY you'll never go wrong!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RufatM, thank you for the great score! We are truly heartened to learn you're enjoying the KD32W830K's outstanding picture quality and user-friendly setup. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    It’s worth it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my bedroom! Nice price, good quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jill, That's great! We're glad you like the overall quality and it fits perfectly in your bedroom. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good, sound is good. The problem I have with it is that takes a minute to get going. It cycles through screens a minute, connects to the sound bar, then disconnects, reconnects, then plays sound through both speakers and sound bar for a bit. Its annoying. Can't get in any hurry trying to watch anything. Called Sony support, they told me to unplug it and plug it back in. That was laughable. and this process did NOTHING. It was a week past Best Buys exchange date when all this started happening. We don't have this issue with our other model Sony Smart TV's, guess those are smarter! I will be replacing this thing shortly! I won't even give it away, it's going to recycle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vert satisfied with the picture quality (so far). The tv did not come with good instructions and trouble shooting problems. The set up of the tv was difficult. I also had a power outage and when the power was restore the tv had to be reset. I had to go online to get instructions and trouble shooting advice to get the problem resolved.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clayton, thanks for choosing and purchasing our product. We hope you are enjoying your new TV. We understand you feedback regarding the setup of your Sony unit. It is recommended to follow this link when setting up the TV:

      https://helpguide.sony.net/tv/jusltnr4/v1/en-003/01.html

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Happy with purchase of this midel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really cool TV. My daughter set it up very quickly. It let you access YouTube at the click of a button. Nice colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, VictoriaG!
      That's nice to hear! We're glad that your daughter was able to setup your new Sony - 32" Class W830K HD LED Google TV easily and you enjoy accessing the YouTube application with just a click of a button. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    new TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for our space requirements, good sound quality

    I would recommend this to a friend