Customer Ratings & Reviews
- Model:
- K43S20M2
- SKU:
- 6623767
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). The picture quality is excellent, and the TV is very easy to set up. The size is also ideal for spaces like a bedroom.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Setup ease
Sony never disappoints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as advertised. Easy setup and fabulous features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mike59! Thank you for taking the time to provide your feedback on the K-43S20M2 television.
We are delighted to hear that the TV was exactly as advertised and that you found the setup easy with fabulous features. It means a lot to us that you're satisfied with your experience!
The BRAVIA 2 II is engineered to be simple yet powerful. In addition to the easy setup and great features you highlighted, this model boasts Motionflow technology for smooth, clear action even in fast-paced scenes, a slim space-saving design that blends seamlessly into any room and multiple HDMI ports for connecting all your gaming consoles, soundbars and other devices easily.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality, Setup ease
Great 43" TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, easy setup, good volume and beautiful picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nedlo2,
That's fantastic to hear! We're thrilled you found the 43" BRAVIA 2 easy to set up and are enjoying the great volume and beautiful picture quality. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Great for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV for the price. TV is in a 2nd bedroom and it's perfect for there. The set up was easy, even for a couple of old retired people. The TV's sound is very good to excellent, no need for a soundbar. We could pay more for an even better picture, but this is perfect for our needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marlin207,
That is wonderful to hear! We are delighted that the BRAVIA 2 II is the perfect fit for your second bedroom, offering easy setup and satisfying sound quality that meets your needs without requiring a soundbar. It is designed to be a great value for an excellent viewing experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality, Setup ease
Wonderful tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very great picture. And easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoseH,
Thank you for choosing Sony!
We couldn't be happier to hear that you are enjoying the great sound and picture quality of your K43S20M2 TV, as well as its ease of use. Your positive experience truly motivates us to continue delivering products that bring both excellent performance and user-friendly design. Thank you for sharing your feedback!
Best regards,
-Fred
- Pros mentioned:Picture quality
43” Sony Bravia 4k smart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was knowledgeable and very helpful in my decision on this purchase. Couldn’t have been more pleased with knowing it was the latest model of what I wanted. Great quality and everything I’d hoped it would be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesW,
We are pleased to hear that our staff could help you select the new 43-inch BRAVIA 2! It is wonderful to know that this 2025 model is meeting your expectations with its 4K Processor X1 and 4K X-Reality PRO technology, which ensure your favorite content is upscaled to sharp, lifelike quality. We are glad the Google TV features are providing the seamless smart experience you hoped for.
Thanks for choosing Sony.
Best regards, Eliab
- Cons mentioned:Glare
Disappointed Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed in the brightness of this model, especially being a Sony. Whether the room was dark or bright, the TV wasn't bright enough. I had an LG manufacturered in 2012 that still works. That model looks and works well in comparison to the higher priced Sony. No depth either. I was wanting to give it some time to see if it grew on me, and low and behold, within one month, the TV suddenly would have audio only with no video whatsoever. Ultimately settled iwth a Roku TV at almost half price with 5-year protection plan.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AZGIRL,
Thank you for taking the time to share your feedback regarding the BRAVIA 2 II. We are genuinely sorry to hear that the brightness and picture depth did not align with what you were looking for, and we are especially concerned to learn about the video failure you experienced within the first month.
We want you to know that we take reports of these issues very seriously. We appreciate this feedback as it helps us improve our future models and the overall reliability of our lineup. Please be assured that we will share your specific comments regarding brightness and the technical failure with our product teams for review.
We value your long-standing history with premium displays and hope that we can provide a better experience for you in the future should you decide to return to the Sony family.
Regards,
Dominick
- Pros mentioned:Picture quality
tv = yes, remote = not so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this to replace an older model that kept freezing when streaming, and so far so good. however, for some reason they've removed the fast forward and reverse buttons from the remote. you will have to adjust the picture settings, but once you find your preference it has a great picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience, Rcgray!
We are pleased to hear that your new K-43S20M2 television is performing well and has resolved the freezing issues you experienced with your previous model—"so far so good" is exactly what we aim for! We're also glad you found that the TV offers a great picture once you adjusted the settings to your preference.
We appreciate your honest feedback regarding the remote control design, specifically the removal of the dedicated Fast Forward and Reverse buttons. We understand that changes to control layouts can require an adjustment, and this design decision was part of our efforts to simplify the remote and focus on common streaming navigation. Your input is valuable, and we will certainly share this suggestion with our design teams for future development.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Another Great Sony Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was everything I expected from a tv, we use the tv to stream with and it works excellent. No setup issues. The only issue is the sound, it works fine and is loud but really needs a sound bar for better quality, same issue with any tv you purchase these days.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your balanced and helpful review, Stewie!
We are delighted to hear that the K-43S20M2 has met all your expectations and is working "excellent" for all your streaming needs with no setup issues. It's great to know you had such a seamless start!
We appreciate your honest feedback on the sound quality. You are absolutely right—modern, ultra-thin TV designs sometimes require a soundbar to deliver the deep, cinematic audio experience that matches the incredible picture quality. We're glad the built-in sound is working fine and is loud, but for that truly immersive experience, we definitely recommend pairing it with one of our Sony soundbars (like the HT-S400 or HT-A5000) to elevate the audio to home theater level.
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my brother who is in his early seventies. He was so pleased with the picture sound and all of the features. Sony never disappoints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Denize,
Thank you for choosing Sony!
We’re elated to hear that the K43S20M2 TV brought such joy to your brother with its picture, sound, and features. It’s wonderful to know our commitment to quality continues to create meaningful moments across generations.
Best regards,
-Fred
Where's the bolts?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony did not send bolts for the leg stand and it was hard working with them, but the salesperson at Best Buy was excellent in helping us solve the problem. We were very grateful for his help. We would have given the product 5 stars is it had the bolts and Sony had been more helpful.
I would recommend this to a friend- Pros mentioned:Picture quality
Love my Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old tv was over 10 years old. The picture on my new set is fantasticly clear. All the set up was fast and easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Annie,
We’re thrilled to hear that you're enjoying the fantastic picture quality of your new BRAVIA! It’s great to know the setup was quick and easy for you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Sony is the Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy anything but a Sony. The pictures is AMAZING, and if you're using streaming instead of Comcast, Sony has the best operating system. Got rid of the Samsung in the bedroom and bought a Sony for that room too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CathyT,
We are thrilled to hear that you love the AMAZING picture and find the Google TV operating system the best for streaming! It’s great that you chose a Sony for your bedroom as well.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Great little TV - great picture and easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this for our spare rooms. Purchased two - really like them. Easy to set up. Good WiFi connection, Channel scan was very good. Easy to use, very nice picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlTampa,
We are immensely pleased to hear that you are enjoying your two new BRAVIA 2 II TVs in your spare rooms! It is great to know that the setup, Wi-Fi connection, and channel scan were all seamless, and that the picture quality has made such a positive impression.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Picture quality
perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the picture is awesome, and we're very happy with our chose
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Deedee,
Thank you for choosing Sony!
We're excited to hear that you are very happy with your choice and that the picture quality of your K43S20M2 TV is outstanding. Delivering a clear and vibrant viewing experience is a priority for us, and it’s wonderful to know that the TV is enhancing your entertainment. We appreciate your feedback and look forward to continuing to support your enjoyment.
Best regards,
-Fred
- Pros mentioned:Picture quality
Sony - 43" Class BRAVIA 2 II LED 4K UHD Smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and thank you for a great service at Best Buy in Warwick, RI. Thanks again & best wishes, Henry Chango
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryC,
It brings us great satisfaction to hear that you consider the BRAVIA 2 II an excellent product. We are committed to ensuring that our entry-level displays provide the same dedication to color accuracy and processing power that the BRAVIA name is known for, providing you with a vibrant and immersive viewing experience for all your favorite content.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
- Pros mentioned:Picture quality
43sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased Sony televisions for years. The last one lasted twelve years. The screen color on this new one is great and the setup was easy. Hope this new one gives us the same great performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraB,
We could not be more pleased to hear about your continued loyalty to Sony and that your previous television provided you with twelve years of great service!
It’s wonderful that you are already enjoying the color and the simplicity of the setup on your new BRAVIA 2 II. This model features our powerful 4K Processor X1 and Live Colour Technology, which work to bring vibrant, true-to-life shades to everything you watch.
Thank you for choosing Sony once again!
Regards,
Dominick
- Pros mentioned:Picture quality
Great bedroom or kids room Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks good and sound is better then other tv's if you're not using a sound bar. Makes a great bedroom Tv
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, JamesK!
We’re thrilled to hear that the K-43S20M2 is a great fit for your bedroom. It’s awesome to know the picture quality and built-in sound are hitting the mark for you, especially without the need for an external soundbar.
Thanks for choosing Sony for your home!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Fantastic quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an Insignia tv that we bought from a family member when our old Bravia died. What an amazing difference in picture quality!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anne,
It is truly wonderful to know about the amazing difference you are seeing in picture quality! We are thrilled to have you back with the BRAVIA family and love knowing that our display technology is providing that "wow" factor in your home once again.
We really appreciate you being part of the Sony family.
Regards,
Dominick
Seeing Blades of Grass means it's a SONY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV. I already have 2 ea 65" Sony Oled units, one for Family Room and the other for the MBR. This one to replace a Samsung model in my home office. If you like live action sports this is the model. You can see the individual blades of grass a football field. When you can see the individual perspiration beads on a player you know it is a great experience when watching.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pete,
We are pleased to learn that your new BRAVIA 2 II is making such a vivid impression, even alongside your other Sony OLED units! Transitioning your home office to a Sony display clearly shows your dedication to premium visual quality. We are thrilled that the clarity is so sharp you can distinguish individual blades of grass and fine details on the field; it’s exactly that level of realism we aim to deliver for sports enthusiasts who want to feel like they are standing on the sidelines.
The lifelike detail you're noticing is powered by our advanced image processing, which excels at enhancing texture and clarity in real-time. For live action, the motion handling on this model ensures that even during high-speed plays, the picture remains fluid and crisp without the blur often found on other displays. It’s the perfect way to stay engaged with the game while you're in your workspace.
Thank you for continuing to trust Sony to provide the ultimate viewing experience throughout your home.
Best regards,
Dominick
- Pros mentioned:Setup ease
Bedroom/Study TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Sony fan. I’ve had several Sony tvs through the years and never had an issue with any of them. Easy to set up. Google took a little longer this time but worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, Jimm!
We are absolutely thrilled to hear that you are a loyal Sony fan and have owned several of our TVs over the years without issue! Your continued trust means a lot to us.
We are glad that the setup of your new K-43S20M2 was generally easy. We acknowledge that setting up the Google TV features can sometimes take a little longer, but we are happy to hear that the result was worth it.
Thank you again for your continued loyalty to Sony!
Best regards, Gus, Sony Social Media Team
