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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.6 out of 5 stars with 216 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). The picture quality is excellent, and the TV is very easy to set up. The size is also ideal for spaces like a bedroom.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 216 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wonderful Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Great buy. I could have gotten a better picture, but only for much more money. I'm very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elizabeth!
      Thank you for your thoughtful feedback! We are really happy to hear that the K-43S20M2 fits your needs perfectly.

      This model offers a great balance of quality and value, delivering clear visuals and smart features that enhance your viewing experience without stretching your budget.

      We’re glad it’s working well for you and appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Beautiful picture quality and sound Very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mary,

      We are excited to hear that your new BRAVIA 2 II is providing such a high level of satisfaction! It is wonderful to know that the easy setup led straight to you enjoying the beautiful picture and sound quality that this model offers.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top quality product and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Sound quality too notch. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRogers5150,


      We are happy to hear that you are enjoying the excellent picture and top-notch sound quality of your new 43-inch BRAVIA 2! It is wonderful to know it has earned your high recommendation.

      Thanks for choosing Sony.

      Best regards, Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved sony, durability, picture all are perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarolC,

      Thank you for choosing Sony!

      We’re excited to hear that you love your K43S20M2 TV and appreciate its durability and picture quality. Knowing that our product has made a positive impact on your viewing experience encourages us to keep delivering reliable and high-performing technology. Your kind words truly motivate our team to continue striving for excellence.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for the price easy set up exactly what we needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndyT,

      Thank you for choosing Sony!

      We’re excited to hear that the K43S20M2 TV delivered great picture quality and an easy setup that perfectly suited your needs. It’s rewarding to know our product supports your viewing experience so well. Your feedback encourages us to keep providing accessible and quality technology.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a good value for the money and provides great picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarryB!
      It brings us great joy to hear that you're finding the K-43S20M2 TV to be a great value with a picture that stands out. We're so glad it’s hitting the mark for your home setup!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our new Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first "smart" TV What an eye opener, never knew a TV could do so much Great fun

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GailM!
      Thank you so much for sharing your feedback with us. It is fantastic to know that your first experience with the BRAVIA 2 II has been such an eye-opener and a great source of fun.

      This TV is designed to bring you immersive picture quality with its advanced 4K HDR technology and smooth motion handling, while also offering easy access to your favorite streaming apps and voice control features.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price, awesome buy! The sound and picture quality are outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamK,

      That's great feedback! We are thrilled to hear you consider the 43" BRAVIA 2 II LED 4K UHD TV an awesome buy and that you find the sound and picture quality to be outstanding. We designed it with our 4K Processor X1 to ensure that exceptional clarity and vibrant color for a great viewing experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality at good value and so easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Blondeambition!

      We’re thrilled to hear you’re enjoying the quality and value of your K-43S20M2, and that the setup was a breeze. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality. This TV matches my needs completely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Pirate!

      We are absolutely thrilled to hear that your K-43S20M2 delivers excellent picture and sound quality and that the television matches your needs completely.

      It is rewarding to know that this model provides the perfect viewing experience you were looking for!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another great Bravia!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Great picture, tons of features, and the Sony quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricS,

      We are pleased to learn that you consider the Sony BRAVIA 2 II an excellent TV for the price! We are proud that you appreciate the great picture, the tons of features, and the overall Sony quality that we build into every set. Thank you for sharing your positive feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Bravia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is working great…good picture. We were missing the four leg screws, however.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jan1,

      Thank you for choosing Sony!

      We're honored to hear that your K43S20M2 TV is delivering great picture quality. We apologize for the inconvenience caused by the missing screws. To resolve this issue, we strongly recommend reaching out to our support team. They are well-equipped to assist you with obtaining replacement screws and can guide you through the process efficiently.

      For your convenience, please find our contact information and support resources at the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Good size for a bedroom. Easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LinHe,

      That's wonderful to hear! We're glad the 43" BRAVIA 2 II LED 4K UHD Smart Google TV is a great value for the price and the perfect size for your bedroom, with an easy setup process.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Grrat buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and picture quality. Fast response to commands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, Phantom88!

      We’re so glad to hear you’re enjoying the excellent picture quality and the fast, responsive performance of your K-43S20M2. We know how important a snappy interface is for a great viewing experience, so it’s wonderful to know it’s meeting your expectations!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well so far. Great volume, the image is good and impressed overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chelle,

      It is truly wonderful to know that your Sony BRAVIA 2 II is working very well and has impressed you overall!

      We are thrilled that you are enjoying the great volume and the high quality of the image. We aim to deliver a fantastic experience right out of the box.

      Thank for trusting Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Perfect for a bedroom. Picture is very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reagan,

      It is great to hear that the television is an ideal fit for a secondary space like a bedroom, and that you are enjoying the superior visual clarity. The BRAVIA 2 II is engineered to deliver a beautiful display, and we are thrilled you are seeing the results.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43” tv/ 2025 Bravia model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture & sound on this Sony Bravia TV. I’ve had it about a month or so and really like it so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, J2dogs!

      We're so pleased to hear that you are enjoying the great picture and sound on your Sony BRAVIA K-43S20M2 television and that you really like it after a month of use.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with Sony TV’s. They never disappoint

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MPri,

      We are thrilled that your new 43" BRAVIA 2 II is living up to the Sony reputation! It’s great to hear that the 4K Processor X1 and 4K X-Reality PRO are delivering the sharp, lifelike detail you expect, while the Dolby Atmos support ensures the sound is just as impressive. We truly appreciate your continued loyalty to Sony and are so glad we could hit the mark for you once again. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture. I use optical audio output for headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sailor,

      Thank you for choosing Sony!

      We're excited to hear that you’re impressed with the wonderful picture quality of your K43S20M2 TV and that the optical audio output works well for your headphones. Your positive feedback truly motivates us, and we appreciate you sharing your experience. It’s rewarding to know our product enhances your viewing and listening enjoyment.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sony. Enough said. I buy nothing else. The best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, RaymondC!

      We are so pleased to hear that you buy nothing else and that Sony is your go-to brand. It is incredibly rewarding to know that you love the K-43S20M2 and that you trust us for your home entertainment needs. Your loyalty means a lot to us.

      Thanks again for being a Sony customer and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US