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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.6 out of 5 stars with 216 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). The picture quality is excellent, and the TV is very easy to set up. The size is also ideal for spaces like a bedroom.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 216 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony has been my go to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity and sound was what I was looking for and got it…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KathyS,

      Thank you for choosing Sony!

      We’re excited to hear that the K43S20M2 TV delivered the clarity and sound you were hoping for. It means a lot to us that the TV enhances your viewing experience just as you wanted. Thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a good product. Nice size tv for the bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Brandon!

      We are so pleased to hear that you are happy with your purchase and that you find the K-43S20M2 to be a good product and a nice size tv for the bedroom.

      We strive to ensure our TVs offer quality performance for every room in the house!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with my Sony Bravia 2 TV. Picture is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gary,

      Thank you for choosing Sony!

      We’re excited to hear that you’re impressed with your K43S20M2 TV! It’s wonderful to know the picture quality is delivering such a great experience. Thank you for sharing your enthusiasm—it truly motivates us to keep delivering excellence!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Pictures is really good. Sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ThomasG,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying the picture and sound quality of your K43S20M2 TV. Knowing that these key features enhance your viewing experience encourages us to keep delivering products that truly connect with our customers. Thank you for sharing your kind words!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    New Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size TV for master bedroom,service was great when choosing a new TV and the brand I wanted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, PenneO!

      We are so glad to hear that the BRAVIA 2 II is the perfect fit for your master bedroom. It’s a great choice for that space—delivering a crisp 4K HDR picture without overwhelming the room. We’re also happy to hear that you had a great experience during the selection process. Enjoy your new setup and thank you for sticking with Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    picture looks very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is very nice and the color is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusG!
      Thank you for your kind words about the K43S20M2 product. We are very glad to hear that you appreciate how nice it is and especially that the color is perfect for you!

      This TV features a 4K Ultra HD display for stunning clarity, Smart TV capabilities for easy access to your favorite content and a sleek, minimal bezel design to enhance its look in your home.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Sony Bravia 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv open box because I have another one in my house and it’s a good tv. Picture quality is good and sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricP,

      We feel privileged to know that you enjoyed your first TV enough to add another to your home. It is fantastic to hear that you are satisfied with the picture and sound quality of your new BRAVIA 2 II.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television. Crystal clear pictures and great sound. Sony is still the best brand out here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IseP,

      It’s rewarding to hear that you are loving your new BRAVIA 2 II! We take great pride in maintaining our reputation for quality, so it is wonderful to know that the crystal-clear picture and immersive sound are confirming why Sony remains your top choice.

      Thank you for your continued loyalty and for being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAPPY WITH MY PURCHASE! I would totally get another one , prob bigger size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leti,

      We are so happy to hear that you're loving your new BRAVIA TV! We look forward to helping you with that larger screen when you're ready to upgrade. Thanks for choosing Sony.

      Best regards, 
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 43"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy set up. Self guided instructions and very easy to unbox.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertC,

      We are thrilled to hear that you had such a smooth experience getting your new BRAVIA 2 II set up and ready for movie night. We put a lot of thought into making the unboxing and guided instructions as intuitive as possible, so it’s wonderful to know you were able to dive straight into that great picture quality without any hassle.

      Thank you for choosing Sony to be the centerpiece of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Family TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable and good quality TV. Serve good as family TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, FizC!

      We are so pleased to hear that you find the K43S20M2 television to be a reasonable and good quality TV that serves well as a family TV. It's rewarding to know that it is fitting perfectly into your home and delivering the quality and reliability you expect for everyday viewing.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Very easy to set up. Nothing beats a Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nick,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your K43S20M2 TV offers a beautiful picture and was very easy to set up. Your enthusiasm for Sony’s quality truly resonates with us, and we're grateful to support your enjoyment of such a trusted brand. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mister

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture quality. Best TV I have had in a long, long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UttamM,

      That is wonderful feedback! We are delighted that you are experiencing such great picture quality with your Sony 43" Class BRAVIA 2 II LED 4K TV and that it stands out as the best TV you've had in a long time.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture on it its very crisp and bright!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KevinF!

      We are so pleased to hear that you are loving the crisp and bright picture on your new product. Delivering a visually stunning and vibrant image is a top priority for us, and it's incredibly rewarding to know we've hit the mark for you.

      Thank you again for choosing Sony and sharing your experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Love Sony pictures

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pisture and sound love Sony quality beat out there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JimA!

      We’re thrilled to hear that the picture and sound quality of your K-43S20M2 are hitting the mark. It’s awesome to know that our commitment to quality stands out as the best for you!

      Thank you for choosing Sony and for being part of the community!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for the previous 10 yr old Sony that got fried by a brown out and improper protection - lesson learned!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG,

      It brings us great joy to hear that your new BRAVIA 2 II is serving as the perfect replacement for your previous Sony television. While we are sorry to hear about the unfortunate circumstances involving your old set, we are thrilled that you decided to stay with the Sony family for your next decade of viewing. We have packed the BRAVIA 2 II with an incredible processing power to ensure that, even as a replacement, it feels like a significant leap forward in picture quality and smart features.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a really good price, works very good for playing games and watching movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlejandroA,

      We’re thrilled to hear that you’re enjoying your new BRAVIA 2 II! It’s great to know that it's providing an excellent experience for both your gaming sessions and movie nights, especially at such a good price.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great, it’s easy to use and the features are all great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamC,

      We are glad to hear you are enjoying the great sound, easy-to-use interface, and features of your new BRAVIA 2 II!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent and the size is perfect for the space that it was designed for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GJab,

      We are thrilled to hear that the BRAVIA 2 is a perfect fit for your space! It is great to know you are enjoying the excellent 4K picture quality.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture, it does not disappoint. Sony is one of the best TV’s around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Carissa!

      We’re thrilled to hear that the Bravia 2 did not disappoint! It’s wonderful to know you consider Sony one of the best around—we work hard to ensure our picture quality lives up to that reputation, even in our more compact sizes.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US