Customer Ratings & Reviews
- Model:
- K43S20M2
- SKU:
- 6623767
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025). The picture quality is excellent, and the TV is very easy to set up. The size is also ideal for spaces like a bedroom.
This summary was generated by AI based on customer reviews.
Sony Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase only problem was it didn’t come with a power cord so I had to drive to South Portland and get one !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeP,
We are glad you are happy with your "awesome" BRAVIA 2 II purchase! We sincerely apologize for the missing power cord and the extra trip required to get one.
Thanks for choosing Sony.
Best regards,
Eliab
AWESOME PICTURE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE CLARITY OF THIS TELEVISION IS AWESOME...FANTASTIC PURCHASE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GUNBOLT1957,
It brings us great satisfaction to hear that you are blown away by the clarity of your new BRAVIA 2 II! We aim to deliver that stunning detail with every screen, and knowing that you feel it was a fantastic purchase truly makes our day.
Thank you for trusting Sony to bring a crisp and vibrant viewing experience into your home!
Regards,
Dominick
Nice clean tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised excellent condition. ample storage area for appps.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, LyleC!
We are so happy to hear that your new K-43S20M2 is meeting your expectations! It is wonderful to know that you are enjoying the ample storage for all your favorite apps and that the TV is performing exactly as advertised.
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
Televisión
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth, doesn’t lag and also very fast when choosing certain apps, I have other brand tvs that are very slow. Thinking about upgrading all of my tvs to Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IleanaG,
We could not be more pleased to hear that you are enjoying the smooth performance and speed of your new BRAVIA 2 II!
It is wonderful that the interface is providing the fast app-switching experience you were looking for. We are glad you're enjoying the benefits of the 4K Processor X1™, which ensures everything you watch is sharp and full of rich colors, along with the Google TV™ platform that organizes all your favorite streaming content in one easy-to-navigate place.
We really appreciate you being part of the Sony family.
Regards,
Dominick
10 out of 10, satisfaction 100%
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with my sony bravia 2 ii. Just the right size for my room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntonioR,
We’re glad to hear your new BRAVIA 2 II is the perfect fit for your room and that you’re satisfied with the experience.
Thanks for choosing Sony.
Best regards,
Eliab
New Bravia flatscreen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Bravia flatscreen. Great color, easy setup. Perfect size for the living room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DPNn,
We're so glad to hear that you're loving your new BRAVIA 2 II! It’s great to know that the setup was easy and that the color quality and 43-inch size are a perfect fit for your living room.
Thanks for choosing Sony.
Best regards,
Eliab
managable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have all the bells and whistles but was cheap.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlytoez,
It’s rewarding to hear that you are pleased with the value of your new BRAVIA 2 II! While we aim to keep this model accessible, we didn't compromise on the brain of the TV. The 4K Processor X1 is the secret behind that premium look; it uses advanced algorithms to cut noise and boost detail in real-time. This means that whether you’re watching an old classic or the latest stream, the processor upscales everything to bring out rich colors and lifelike contrast that you'd usually only expect from a much higher-priced screen.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
43 inch Sony Bravia TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. We could have used simple instructions on connecting a Roku and activating closed captions. But we called the Sony phone number and got it done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Epson,
It is truly wonderful to know that you think the Sony BRAVIA 2 II is a great TV! We are happy that our support team was able to provide the assistance you needed for connecting your Roku and activating closed captions.
Thank you for choosing Sony!
Regards,
Dominick
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture the price was great under $399.00
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tony,
We are pleased to hear that you are enjoying the picture quality and value of your new BRAVIA 2! It is great to know it was a perfect fit for your budget.
Thanks for choosing Sony.
Best regards,
Eliab
Sony is a great television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third Bravia television that I have owned. TV gives a great picture and was easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TNdude50,
We feel privileged to know that you have chosen Sony for your third BRAVIA television. It is wonderful to hear that the setup was a breeze and that you are enjoying the great picture quality that our displays are known for. Having you return to our products time and time again is the highest compliment we can receive.
Thank you for trusting Sony.
Regards,
Dominick
Best budget Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this TV the display is clear and the visuals are a Sony usual definitely top tier :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TreS,
Thank you for choosing Sony!
We're honored to hear that you love the K43S20M2 TV. It means a lot to us that the display and visuals reflect the quality you associate with Sony. Your appreciation motivates us to continue delivering exceptional experiences.
Best regards,
-Fred
Great Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy team arrived on schedule. The team explained what needed to be done and they completed it in a timely, efficient manner.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, StephenJ!
We are pleased to hear that your K-43S20M2 installation went so smoothly. It’s great to know the Best Buy team provided the timely and professional service we strive for with our retail partners.
Thank you for making Sony part of your home!
Best regards,
Gus, Sony Social Media Team
A happy customer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new tv. Installation was not a problem. I walked out of the store very happy with a good product at a good price - my new Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliceS,
That's excellent to hear! We are delighted that you are very happy with your new 43" Class BRAVIA 2 II LED 4K UHD Smart Google TV and that the installation process went smoothly. Enjoy your new Sony!
Thanks for choosing Sony.
Best regards, Eliab
It does the job.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's great! The screen is clearer than my previous TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EmmaA,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying the K43S20M2 TV and appreciate the clearer screen compared to your previous model. It’s wonderful to know our technology is enhancing your viewing experience with sharper and more vibrant visuals.
Best regards,
-Fred
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for use in my bedroom. It works as well as I expected. Delivery by Best Buy was fast & convenient!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnF,
We’re happy to hear that your new BRAVIA 2 is meeting your expectations for your bedroom setup! It is also great to know that you had a smooth and fast delivery experience with Best Buy.
Thanks for choosing Sony.
Best regards,
Eliab
Great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very secptical at first but turned out a great tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Whiteclawinc!
We’re so glad we could win you over. It’s great to hear that your K-43S20M2 turned out to be a great TV and exceeded your initial expectations.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
GeminiGirl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was an excellent buy, and it fits all my needs for my office
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gemini13549,
We are thrilled to hear that the BRAVIA 2 II is the perfect fit for your office! It is great to know that this model met all your needs and provided excellent value for your workspace setup.
Thanks for choosing Sony.
Best regards,
Eliab
TV sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase, thanks again. I would recommend to all my friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bradz,
Thank you for choosing Sony!
We couldn’t be happier to hear that you’re pleased with your K43S20M2 TV purchase and that you would recommend it to your friends. Your endorsement means a great deal to us, and we’re grateful to be part of your entertainment experience.
Best regards,
-Fred
Fading picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is lovely however the picture fades after it has been on for about an hour. Please have someone call me. Thanks.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .HI RoslynP,
We understand that your K43S20M2 is having issues with picture. Please try following the steps on the link below: https://www.sony.com/electronics/support/articles/00153674?utm_source=glean
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Eliab
Sony Social Support
Good Google TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly a great option at a decent price, only drawback was the lack of personal options in the settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carl!
We wanted to say thanks so much for taking the time to share your feedback about the K-43S20M2 television.
We also appreciate you bringing up the desire for more personalized settings. We always take customer feedback seriously as we look at future updates and product development.
The BRAVIA 2 II is designed to provide a simple, quality viewing experience right out of the box. It features a stunning 4K resolution that brings incredible detail and texture to all your content. Additionally, its integrated Smart TV platform makes streaming your favorite movies and shows quick and easy.
We appreciate you choosing Sony!
Best regards,
Estefany