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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,215 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this television is awesome! I would definately recomend this television. The android powered functions, and the televisions SMART home page are all a little confusing, but once you understand how to use the functions they are fun.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Got this at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering how expensive some other high end 4K Tv's were this was a great deal! The picture quality and resolution is just mind blowing. Only con was that if you try to use it in a brightly lit room it clashes with the picture quality as it works best in a normal or dark room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far my experience has been more than satisfying with my new tv, im in a small room so the fact that it produces low heat while giving me great quality is a major plus. I also do really enjoy the andoid tv menu over the typical samsung smart hub.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 50" Bravia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on this tv. Love it and was able to get it for $799 with 4K and UHD. Trouble is Comcast only supports Samsung TV's for 4K UHD so will return tv and wait till shows and broadcasters catch up with tv technology.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level 4k tv. Gaming and movies look amazing on this television. The colors get a little washed out if the blinds are open and the tv isn't set to vivid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    good picture.....but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture quality is quite good but the sound quality/volume is marginal at best. Also, I am getting more motion distortion on this TV than any TV I have ever owned. Now that could be due in part to my cable provider but I have no way of knowing. Another minor annoyance is the location/placement of the HDMI outlets, they are placed in such a way that my HDMI cables tend to extend beyond the edge of the TV making them visible from the front unless you bend the cable more than I think you should. All in all, if I didn't have to pay a 15% restock fee, I would have taken the Sony back to Bestbuy and picked another model/brand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello John, thank you for your message. SONY takes into consideration all good or bad feedbback to improve the quality of our products. However, to troubleshoot your TV, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/39841. - Oscar. Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was so much more a better product than the 50" Vizio we purchased but were not happy with. So we returned the Vizio and at the suggestion of an employee at the store, we purchased the Sony, nd are extremely happy with this new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Picture is great,but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy setup. Extremely disappointed in the DirecTV ready billing. A tiebreaker for me to get this unit was not needing a DirecTV box. Because the function doesn't work I temporarily have a box attached to the back of my tv... The exact thing I wanted to avoid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dljunk! Thank you for bringing this feedback to our attention, we will make sure to pass this information to the proper department for further reference and improvement. ~Edward Sonystyle

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    amazing picture and awsome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony TV and ventured in the 4k TV, Sony is known of great TV products in the past. Now the future is here and this Sony 4k TV did not disappoint me at all. I'm watching the crystal clear picture and fantastic sound in one same unit, this is a great TV for me. The features are nice itself I can play with them with different combinations. The only downside is the remote control that comes with this model is basic the optional is the smart remote I might buy in the future. Not the smart remote that comes with the next model up. But that does not make me subtract a star. Its still 5 star TV for me. Thank you Sony and best buy... satisfied customer here

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV--both picture and sound are super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set up [both the stand assembly and the initial start up]. I especially like the ease with which you can access Netflix and then return to tv with one click. Remote is easy to use and has plainly labeled buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use & Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the TV stand is very easy to set up. After attaching the stand and turning it on for the first time you must set up your wifi and Google (Android) account. Once that's done with, the TV will update. This takes about an hour - so you'll be disappointed if you were hoping to take it home and use it right away. Despite the lengthy set up - the tv is beautiful and easy to use from here on out. I love the fact that this TV has four HDMI ports and can quickly switch between inputs and native apps. This TV is built for gaming and sports, and handles fast motion very well. Fast frame rates render almost no pixelation or artifacts at all. My only gripe with this television (if I really had to be stingy about it) would be that the picture setting presets are a little odd.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great quality picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great quality picture, wonderful value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Easy set up and good pricture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set up and the picture is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Everything was easy, set up, weight not a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    out of the box no need for picture adjustment like Samsung, set up with internet faultless, no a heavy TV so positioning anywhere including a wall was easy, picture impeccable. Best ever so now after Samsung back to Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the tv for 3 weeks and have no complaints. Incredibly crystal clear picture... When I look at the picture I catch myself saying "wow!" Sony does a phenomenal job upscaling. Highly recommended. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far this tv has been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this tv, this is the first Sony we haved owned. The picture quality is great. We watch a lot of movies and I game and the tv has performed very well so far for both

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and perfect sizing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as a gift but had a limited area in which to set up a TV. The Sony was the only TV with this sizing that fit. Luckily the sizing fit perfectly, and the TV has a clear and good contrast picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is one of Sonys best models for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is one of the best that Sony is selling. This is top of the line.....crisp and clear. Everyone that has seen my TV wants to go and purchase one Luke mine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality and color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews decided a Sony 4K TV would be worth the extra cost compared to other brands. The picture quality and color brightness are as good as the reviews claim. Even the HD channels display better on the 4K TV. Was easy to set-up and get connected to my Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this tv for the living room in the house has great picture quality had a small issue with it sometimes shutting off on its own but returned to place of purchase and they exchanged without any problems

    I would recommend this to a friend