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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,215 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and a good feature set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought if for the picture quality and the price. The smart TV features were a bonus I wasn't really concerned with because I have a Roku. Well, I haven't used the Roku since I installed the new set. This handles my needs quite elegantly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item open box due to missing manual. I have been very pleased with the color as well as when light hits it I don't notice much. I have a smaller living room area and the true color and how it doesn't reflect on the TV is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture is almost like looking out of a window

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a replacement of an older (and smaller) LG model. It sets itself up so you can just sit there and watch it happen and then start watching the shows. This model does not have 3D which makes it lower priced. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This has been a great TV so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that we went with this TV. The picture is fantastic and we love having Netflix right in hand with having to stream through our Xbox. The quality of the TV is great this far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful TV and has PS4 features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I turn on my PS4 my TV automatically turns on too. Picture quality is great 4k is wonderful. Typical Sony satisfaction. Love Sony products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV easy to set up. This is an android TV which means apps are they are already so you don't need to buy Google Chromecast or Kindle stick

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv picture and it is a SONY !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the top TV Brands have a great picture . Sony adds a step up in picture Quality. Samsung has many models of the same size TV. Sony has one 49 inch 4k. and it is great !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size for my room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my room 1080 hd looks great, I found many videos in 4K on YouTube looks fantastic. I had trouble logging into my YouTube account, could not find any information on how to do it. I had to log into Google first.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent - love my new Sony 49" TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony 49" TV. I would highly recommend it to anyone. Very very clear beautiful picture quality - with lots of technology and options / features. 2 thumbs up..!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture and build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After professional calibration, color and black levels are outstanding. Games and action movies show virtually no smearing. Updates itself and all the apps work flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture, minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is outstanding! On the down side the remote and TV consistently wont work. To fix the problem you need to power down and turn back on the TV. Software needs to be updated to help the flow of the apps. Netflix has no problem streaming compared to other devices I've used. With updates to come in the near future I hope the bugs will be taken care of and be a solid if not perfect TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony a proven winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told to buy a different TV brand but it didn't fit on our table so we got a Sony that does fit. It's wonderful and we're happy to have another Sony in the family. The one this replaced worked perfectly for 15 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really a great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound clarity are great. A little pricy but worth it. You get more from this than other brands that may be 1 or 2 inches bigger for a $100 less. Took my eyes and brain a couple days to get used to seeing so much detail on-screen. 4k is definitely the way to get more out of video content (even your favorites that you've seen 10 times before). Bang for the buck, Sony is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great looking slim design and lush picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great in its pic quality and design. Apps built in sometimes require restarts which is not easy to accomplish and requires one to drill down through several menus. Built in chromecast and Netflix button is super convenient and nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great $kTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older plasma TV. Picture is so clear you can see the pores on actors faces! Sound quality is not great since it fires from the rear, so get a sound bar or hook to your stereo. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, excellent sales person, the choice fits my needs and was just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sharp motion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this TV because I trust Sony products. Highly quality of picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV mainly for gaming. It has excellent crisp clear picture and perfect size for split picture for two players.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This tv is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is amazing I have never seen the kind of clarity in a TV like this. Do yourself a favor buy this TV you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony delivers again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Beautiful color and contrast with the 4K Ultra HD! We've had many Sony TVs in the past but this is our first 4K HD Smart TV. Once again Sony nails it!

    I would recommend this to a friend