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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,215 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 49 inch tv is a great buy. The picture is really sharp and vivid. It was very easy to set up and I love how it will update by my wifi system. A very good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Japanese friends recommended this 49 inch 4 K Sony TV. Picture and sound both are great and I really enjoying this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice color and features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a replacement to an older 42 inch flat screen. This is so much nicer. Lots of built in features. Surfing the internet, and more. The colors are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television makes watching TV a great experience again. The images are crystal clear and vibrant. The colors and upscaling is amazing! The whole family loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Performance for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is delivers decent performance for its price. 4K content is displayed beautifully. Upscaling is near seamless with the only challenges seeming to come across in rebroadcast of other feeds (for example when Sports Center, CBS and/or Fox replay a highlight from another station the image is very blocky). The homepage interface is clunky and navigating between the apps leaves a lot to be desired. Further, I have found certain apps freezing up (Sling and Netflix to be specific) which require a force stop in the settings. However, for a TV under $1000 these noticeable imperfections are to be expected and do not detract from the overall value at the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4 HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality of my Sony. Lots of great features included. Easy to set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant picture quality in any lighting, easy set up, bought it on sale and was able to upgrade the size by 6 inches for only $100 extra. Overall, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. The picture is bright and vibrant and so sharp. Looks great too. Was shocked how poor the picture was on our old tv after hooking this one up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4K UHDTV at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this TV. Great picture, sound could be better, but overall well worth the money. Can't wait to view 4K programs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought HD TV was going to be hard to use but once I got it I am in love with my tv. Color are very nice and sound was perfect as well. This TV is so awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great TV, I'm glad I bought it..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv, I'm so glad I decided to buy this tv and not settle for something less. Yes, it cost a bit more but, over the long run, it will be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars isn't high enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! Keeping in mind that this is my first TV purchase since the last century, I am astounded by the picture, sound, ease of set-up, and overall quality of this TV. But, what else would you expect from a Sony? The only criticism that I have is the lack of a comprehensive instruction manual. My impression is that the purchaser is expected to be familiar with this technology and this TV is an evolutionary replacement of something just a little older. For those of us troglodytes that are coming to UHD from a 60lb tube-monster, the tons of undocumented features and options can be daunting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Gorgeous picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks wonderful straight out of the box.Easy to set up network connections.It had a few glitches such as not keeping time and an occasional unresponsive remote causing me to unplug it and plug it back in to reboot it but these were fixed in the software updates.They are very good about frequent updates when needed. A little pricier than other brands but it is a Sony.Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the TV to a friend and I was blown away by the picture quality! Sony is still a big player and never disappointed me with the quality of their products!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great picture using only an antenna at this time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better tv's i have owned so far. I would probably by this tv again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Quality - Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Quality - Great Value Picture quality / sound / set up - all outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Panasonic plasma finally gave up the ghost, so I decided to make the jump to a 4K TV. I looked at a few options in the store, but preferred the Sony, due to the great picture and price. Setup was pretty simple, although the initial software update does take a while (as others have commented). Upscales 1080p pictures very nicely, and watching 4K videos on Youtube is awesome. I found that I had to turn off the MotionFlow feature as it kept making me nauseous watching shows with a lot of jerky camera action. Also found that turning off ClearAudio removed a weird 'echo' artifact in the sound. The Android OS gives a lot of flexibility with apps, and the ability to cast YouTube videos from your smartphone or tablet to the TV is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for - picture is fantastic and has lots of features I am having fun exploring how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No Disappointment Here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 49" TV is at the top of my list for quality TV watching with okay sound. TV's ability to STAY connected to a wifi with moderate to good signal is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV When You Want To Go Smaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my Dad who was replacing a 42". I suggested a 55" as this was going in his living room but he thought that would be too big. Sony does it again...awesome picture, stunning color and dark scenes and the sound is good (I'm working on him for surround sound). I have a Sony wireless system that is killer! The 49" presents like a larger screen, so this TV would work well as a primary or secondary set. The apps are easy to access and follow.

    I would recommend this to a friend