Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,215 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent product & service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture & easy set up! The staff helped me understand the key differences between products as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony 4K Ultra HD TV. I had a 2007 Sony Bravia (which is still in great condition and now in my bedroom) and was thinking of switching to a Samsung based on reviews. I went to my local BestBuy with questions and a semi-made up mind and the sales associate steered me back to Sony. I am so happy I did not switch brands because this tv has great picture quality and looks great too! I am 100% satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is awesome Sound is great Love the flat screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k ftw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k tv is awesome thinking about getting a second tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, nice sound. Can see well from large den thru to kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed every minute watching it. Easy to set-up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, but finicky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing and has a ton of features that I'll never use. However, it has this bizarre "Picture Off" button that I accidentally pushed and the TV locked up while running. Had to restart it to fix that one. One day while watching TV, it decided that it only wanted to stay on one channel and wouldn't allow me to change the channels. Had to restart the TV to fix that one too. It has strange behaviors that make me nervous for long term usage.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV along with all of my other Sony TVs is a great purchase!! Super crisp picture!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K HDTV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality! Being lightweight and thin, it was very easy to self-install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product for gaming. It has a great refresh rate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great value-just what we were looking for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing picture & sound. didn't realize all the features and am very happy with it all!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in and it worked great no fuss. Have had no problems great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a beautiful picture. Setup was quick and easy and the TV is very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went into the store with a specific TV in mind that was on sale....that wasn't a Sony. They had a smaller Sony next to the one we were looking at. The picture quality and color of the "other" brand just couldn't compare to the Sony. THEN...we saw that this 49" Sony was only $100 more than the 43". We just had to get it! We absolutely loved everything about this Sony. The picture is magnificent!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great fir the playstation game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV have the best picture of a TV I had brought.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the tv fits my living room, great quality, great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great but the browser for the Internet is hard to work with. Other brands are much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to replace a older sony i had. Great tv wouldn't buy anything else

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Smart TV at a very good price. Picture is good but not excellent like others I have seen,

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sherbear, good day and thank you for the comment. We place a very high value on feedback from our customers because it allows us to continue to improve. You modify the picture quality by changing the picture settings under display. In addition, the picture quality depends on the signal content. Thanks again for taking the time to write a review and have a wonderful day. Dave

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Love it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony is a great TV. We have had it for a month and so happy with pur decision.

    I would recommend this to a friend