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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,215 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Very pleased with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony has good picture quality. I exchanged for a larger tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Improvement over our Non 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good value. Switched from a 40 inch 1080P unit to a 4k Sony. Significantly better picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tv better than the Samsung. The color is better, the screen is better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new Sony and Sony sound bar. Great picture and sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only one issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great except for one issue. At time the TV will have to be reset to the original settings. Prior to resetting the TV it will go all black when watching cable. Even when I use Netflix and amazon prime it will show the home screen for each, but it won't play the shows video. Only audio. The video will be all black. I can see the home screen just fine but it won't actually play any video at all. Otherwise the TV is great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT TV FOR THE PRICE -MAYBE SONY WILL BE BACK ON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV-I WOULD RECOMMEND IT TO OTHERS . I WOULD CONSIDER IT AGAIN. GREAT PRICE .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous top quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fabulous - beautiful picture right out of the box (cable company set up for me). The refresh speed is great and keeps from jittery reception. Cable doesn't stream beyond 1080 yet, but we are ready at 2160 to be up to date through the next few years of technology advances. Picture so good I think I could actually love a smaller screen for another room. Mine is 49" and is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    if it's not sony, it's phoney!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    read review summary! sure it cost's more but you actually get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall, a good looking screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is very good on this TV. Contrast and color are bright and vivid. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the other Sony Tv so much purchased a second. High quality simple to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture full screen not one with thick black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and reasonable price. Like the full screen and not a lot of edging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grear tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from a couple of software issues the tv has worked great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movies & sports never looked better. I highly recommends his Sony 49 inch 4K TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love the Sony products and this tv has amazing colors and sound..:)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great tv to have in your house, I appreciate Best Buy for their support

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a good picture, speakers good and the remote works well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love Sony products. It has high quality for the price. But the menu hangs sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    What a Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. No problems at all. Excellant picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Sleep timer

    Rated 4 out of 5 stars

    Fine TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on the TV is fine, no complaints about that. Set up was easy enough. A couple of odd things... When you turn the TV on, it takes several seconds to power up. If using the sleep timer, it is convoluted to get to. Why isn't there just a button on the remote??!!

    I would recommend this to a friend