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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,215 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV for my bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is out standing and picture quality is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and slim smart tv ... Great sound and awesom rate motion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LIke it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has more features than I need! Picture is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, Android TV is a really cool feature

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture great but technical issues are difficult. Like a computer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great price. I would recommend this brand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV after reading speaking with the sales person and reading the reviews on the site. The set up was easy. The sound with tv speaker sucks, but that is what we heard from the sales person. The picture is great, great colors and is a huge improvement over our older Sony that had bad black colors. The only problem that annoys me, is that there is glare at night and a light is on behind us. Other than that I have been extremely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    UI is a good layout and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I would give it five if it was flawless. Occasionally have to clear cache on some apps to get them to work. But takes no time. Really like the input and output locations. Easy to wall mount. Picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture, particularly compared to the 40" 720p set that it replaced. The only negative is that there doesn't seem to be any available documentation for its Android apps, although that's not a big problem since I don't use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a Sony Internet Tv prior to buying this so I knew this one was going to exceed my expectations. Love the preloaded apps and the fact it runs off the Android OS....Great product Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Questionable Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first flat screen tv; therefore, my opinion is rather limited. The picture and sound quality is great. I love being able to watch netflix. However, this tv works some days and not others. Not sure yet if it is the tv or the internet. Still working on this problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony, One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was/is great bang for the bucks! easy to set up and looks great with my Xbox and Cable box(X1 Comcast), after I changed the setting on the cable box from 720 to 1080 plus. Only con is the remote feels cheap, buttons are kind of squishy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Upgrade for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small 32" tv because I don't watch much. But I was tired of squinting. My new Sony is superior in many ways. 49" perfectly fit my space. The picture is brilliantly clear and rich. And I haven't even accessed the 4K potential yet. I'm watching lots more TV to relax and stunned at how good it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality 4K television!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television to replace a 40'' Bravia in my small bedroom(which still looks great). I have to say though that Im very pleased with this 49"incher. Its mainly used to stream movies in HD and play my PS4 with. Im very pleased with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great Wizeman56! We are very happy that you were very pleased with your new Sony 4K TV. You just owned the best! Thanks for trusting Sony! - Vincent Sonystyle

  • Rated 5 out of 5 stars

    4K looks great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K looks great. Out of box looks good but did have tweak a bit to get 1080I and 1080P to look good. It up converts slightly better then my Samsung HU 9000. Much less finicky when connecting to Direct TV through RVU. Had tried the Vizio M series and hated to overall quality so I traded up and happy I did.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv has great picture quality.the screen size is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Outstanding quality at an affordable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just do not think they get much better than this! An exceptional value with exceptional quality! Probably the easiest to set up of any I have set up! Absolutely love these televisions!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall features. Perfect step up from a 1080P TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice command does not work easily, picture quality great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV provides good value for the money paid. I have had some small problems with connecting it to WiFi, so I can take advantage of the apps (Netflix, Youtube, etc.), but otherwise I've been very happy with it

    I would recommend this to a friend