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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,215 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had one issue so far. My TV suddenly didn't "see" my internet network. I had to shut it down and reboot the system. I finally got it to work and have had no other problems. Overall, I love the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    First smart TV...after two returns!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Visio and Samsung...didn't like the quality. Third trial was a charm....bought this in 2015 and still is the best TV at home!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Grrreat purchase!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony, had a Sony before just upgraded to the 4k and it shows really clear and bright, and the 4k channels are awesome. Can't wait for more networks to start switching over to 4k!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K for affordable pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's important to understand why you need to buy a 4K TV. If you're looking to upgrade TV from something you bought 5 years ago, you can still get away with keeping your old TV. I think 720p at 50' is just as high resolution as 1080p. But this is 4K, and if you're looking at something for your gaming and movies, this is a great choice to go with. Everything will be heading in the direction of 4K in the next 2 years, so you might as well buy now while they are still sort of affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but have to work at getting cable after Netflix

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv love the access to Amazon and Netflix good tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but disappointing capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good, however I was expecting the image to be a bit better as it is a 4k product. The fact that this 4k TV does NOT offer Bluetooth capability is beyond me and extremely disappointing, after all, that was one of the reasons I chose this especially.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello clewis3333! Thank you for sharing your feedback regarding the Bluetooth capabilities, we will make sure to forward this information to the proper department for future reference.~Jeannette Sonystyle

  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV. I'm happy with this purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went looking for an Apple TV and the salesman happened to show me this wonderful tv that was on sale. Haven't regretted anything. Works seamlessly with my ps4 and Sony blue ray player

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well works well work well works well works well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great image and sound. Wireless need improve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV, image and sound is great. Just the wireless reach that could work better. I had one event where my laptop had signal in the room but it was weak in the TV (streaming was a bit slow).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the best in HDTV. I not only get the best in UHD. But it also tied in my ps4 and my bluray player. Giving me the best interactive experience. This TV is the best I ever had...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture for the price point. I like the built in casting feature from Chrome. Mostly it is used for gaming and online content and has not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv,, would purchase again...great picture, serves my purpose very well, i'm intending to purchase same tv in a larger size in the near future for another part of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV - Excellent clarity on 4k and 1080 vi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has an excellent display which delivers excellent 4K picture quality with reality. I feel greatful on selecting this tv. The display quality is excellent on gaming as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It looks perfect in my living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this tv 2 month ago, i like it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv in love with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i need a bigger tv now. it is an awesome tv though

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this TV. It has so many features, that I'm still exploring everything it has to offer. It was easy to set up, and the picture quality is terrific!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great clarity and surprisingly great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No soundbar needed only gave it four stars because I am an apple user and don't do goggle but after connecting my Apple TV everything worked great,

    I would recommend this to a friend