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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,215 reviews
  • Rated 5 out of 5 stars

    a quantum leap from previous TV set !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is outrageous! I am a nature photographer and spend countless hours editing my work in Adobe RGB color space so I understand image quality quite well. Sony has really done it on this model ( even if there are newer and better technologies available today). I constantly remark about how much more enjoyable it is to watch contemporary programming. Couldn't be happier with my choice and I got what I consider a good deal on the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 49" Class -LED- 2160p- Smart- 4K ULTRA HD TV Android TV along with the rest of Sony top of the line products are the best and I would recommend them to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lot better due to the actual refresh rate of 120. Other claim or say "motion" rate so don't get confused, make sure you see the refresh rate at 120 for best quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True to life color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item after discussing it with a Best Buy representative. My choices were either a Sony or Samsung TV in this approximate size for my bedroom. i have other Sony TVs and have been very happy with their performance over the years. In addition, this was an "out of box" item that saved me money for something I would have paid full price for. I love this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Sony products. I always keep my eyes open for good deals so when I saw this open box for this price I bought it. The picture is GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the limited time I had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the tv a couple of days before it was stolen but loved the picture and Android TV. If anyone has any tips for helping me retrieve it...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a bedroom in my house and I am very happy to use it. It is a great clear picture and works great with an Apple TV or cable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great image, size and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image at the time of watching a movie and great quality sound and graphics, I'd like the size, perfect for movies and video games

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot of nice features on this sony. The picture is amazing. The only negative is when words scroll at the bottom of the screen it blurs a little.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LCD matches plasma - finally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors on this TV are fantastic. Skin tones look natural and response is fast enough to use for gaming. Really happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Disappointed with the picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was up sold to this ultra HD TV because the salesperson said the picture would be incredible and that it was worth the money. But after mounting it and watching all kinds of programming for a month, I find the picture to be quite poor. My five year old Panasonic, plasma is actually much better. I have a recalibration by Geek Squad coming up soon and i hope it can be improved. But for now, I feel that I could have gotter a better viewing experience from a $200 basic HD TV from WALMART.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello mawieneke, we apologize for the disappointment caused and regret to hear that this unit failed to meet your expectations. We would like to see how we can turn this into a positive experience for you. Please send us an email at [email protected] including your product and contact details and let us see how we can be of assistance. Thank you for taking the time to provide your feedback. Dave Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy with my choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to selected a TV that would fit in an armoire. The Sony 49" was perfect. In comparing picture quality and pixels the Sony was the clear winner.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV for my living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needing a new TV for my living room and after doing some research decided this one had all the options we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K TV! Very customizable, beautiful picture. Internal memory and processor is a bit slow, but I truly believe I got more than what I paid for!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV is super smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this TV, Looks like it floats in the air as it has virtually no frame Picture is beautiful and crisp

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and nice sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia HD TV is an excellent buy. The picture is crystal clear and the sound is much better than the competitor brands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this television is a good size for an apartment living room and fits nicely on a slim cabinet. The picture is very good but could be a bit brighter.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful. Can wait for 4K broadcasts. It is a shame that this TV is out of stock. It was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best TV we have ever purchased. We got rid of cable and now just used the tv to watch programing and movies etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very happy with this Tv now everything is hooked up right plays a perfect pictures!

    I would recommend this to a friend