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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,215 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my son's room and we mounted it on the wall. Great TV and great picture. Good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Top notch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set hit the sweet spot between features and pricing for a 4K TV. Great picture, like the Android operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture and interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Sony tv in a long time. Good picture and the app interface and menu is easy to navigate. Sound is so so.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jcordc, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality. Even the sounds is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised that even the sound was amazing. I don't really need a sound bar like other new tvs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    We made a good choice with this Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. Pretty easy to setup. You do have to register the TV in order to watch Netflix, Amazon, etc

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture! Additional USB ports are nice. Picture in picture feature needs an update.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic. Not bad sound either. It's a bedroom tv so not hooked up to a stereo system yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to operate. Great picture quality. We use this TV on our deck in the sun.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture quality. Perfect size, easy to set up and navigate. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this 4K TV - the picture quality is sharp and clear and the colors are so bright.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Smart TV not that Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is of course my Fav brand and I have owned only Sony products till date, but this purchase was a big mistake. The smart TV was not smart at all, none of the internet apps worked, we were only able to watch cable. tried updating the s/w, factory reset..etc... nothing worked. Returned the TV back. The UI was not that much user friendly. perhaps Sony should do more User testing on their smart TV's, to excel in this field also. The TV stand is classic, loved it though.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Wyatt, thank you for your message. That is unfortunate the TV did not meet your expectations and decided to returned it. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback. - Oscar. Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. very crisp and clear. Takes some time to get the correct color settings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfomance is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for watching sports, concerts, movies etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Only thing I didn't like was the way Sony added some of their stuff to Android TV. Didn't like how the HDMI's were set up either

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb clarity and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb clarity and color. Sony offers excellent lifespan and caliber of quality number 1.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Perfect size, crisp picture, and lots of plugs for accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is an excellent find. The picture and sound is excellent. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Clear picture but not bright and horrible glare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear and the features are nice but the TV does not get very bright and has horrible reflections from windows and lights. If you are using in a den or living room with windows or lights, skip it. In a dark room this TV looks nice. The Android TV is responsive and very nice. Sound is as expected on a TV this thin, hollow and with echo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture that doesn't fade from a side angle. Very satisfied with this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome clarity ...youtube Netflix what more can I say ...just a great tv all around

    I would recommend this to a friend