Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,215 reviews
  • Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV IS LEGIT, GOOD SOUND AND PICTURE!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it on a special, it's a great tv for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the television purchase. Easy service and transported.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy Sony again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in June of 2016. Came home from work tonight, to find a single black vertical line running through it. Of course, I didnt buy the extended warranty (Thats MY stupidity).. Knew folks that have had Sonys for YEARS without issue. Not me. Got a year and a half..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love this TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got a great picture and is really easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every since I got the tv I been happier than ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is that sometimes the volume goes on and off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4d tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv easy set up Came earlier than expected Great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Android TV, but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish these TV's had Bluetooth audio support for headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made a great gift for parents!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase! I bought this as a gift for parents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The TV has great picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great, but the cable company needs to catch up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just need the right lighting in the room where the TV is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store rep assisted me in making a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I have been very happy with this television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Sound is a bit lacking, but overall good TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far! It works very well with the PS4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good stuff and very easy to install. I liked!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV so far. No complaints - excellent clarity..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Tv Android is wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy is the best store of many at the USA.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I will purchase another tv from Sony tv line

    No, I would not recommend this to a friend