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Customer Ratings & Reviews

Your price for this item is $399.99
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Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,215 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supper pleased s with this ítem, Easy To Manage and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st Sony HD TV and I love it! Crisp clear color and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great even on non high def channels. It is user-friendly. The wifi is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great affordable 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great smart tv, excellent picture, features Google cast built in!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up for a novice. Excellent quality for the price with sharp images and very good color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Styling, video resolution, and finish are superb. Netflix loads up quickly and movie selection navigation is effortless. My dislikes are 1) the Netflix account credentials expire periodically, 2) the double circular navigation buttons on the remote control are too close, increasing the chance of selecting a wrong option, 3) content input menu favors a particular satellite TV provider (i.e., DirectTV), and 4) integration of weak internal speaker system (e.g., lacking bass capability). My feature wish is to provide us a shortcut button to toggle between TV speaker and external speakers (I find it inconvenient navigating through the menu to change audio output settings since I don't always use my surround sound system. Perhaps provide the option to auto set external speakers depending on video source like Blu-Ray, etc.). Despite these comments, I am very happy with my purchase and wouldn't trade it for other 4K TV alternatives currently available.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    my best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best set I have owned. Love the clear picture and color is really really great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to set up. Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Simple. Great picture. Easy wifi setup

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony - 49 Class (48.5 Diag.) - LED - 2160p - Smart - 4K Ultra HD TV - Black. Overall, this is a great television. Set up was simple and the picture is excellent. Sound is also very good. If I have 1 complaint, it's that the tv has more than expected reflection of surrounding light. The tv is on a corner angle, and the screen reflects more of the light from the house window that was noticeable in the store. Overall though, a very good tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for 5.1 Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing specs and my budget I purchased this TV always a good picture 5.1 sound available with Netflix and select applications not able to achieve dolby digital plus 7.1 sound constantly. Found apps such as UTube don't playback in 5.1 or 7.1 Will have a conversation with the store to make sure everything is set properly on my side the picture is totally awesome. If I get the 7.1 sound solved I will edit my review but 4 stars for good TV picture (-1 for sound.)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to best buy, I was not expecting to go home with a tv. When I saw the Sony 4k tvs, I was amazed by the picture quality. While I was browsing, I saw an open box sony bravia for a great price, and couldn't walk away from it. I love my tv, it's great for movies, games, and practically anything else you would want to do on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big Sony TV fan. I think the picture on their TVs is excellent. I trust their product. I also have 2 other Sony TVs in the house. The only issue with this tv is the sound is not great. I have to turn it up to 40 so I can hear it while I'm watching and doing things around the house. I would deck this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my TV for over a year and I love the picture and ease of operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv for the mid size room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Sets up itself and has ease of operation.lightweight also

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. So much better than the Sharp 4K TV I had before hand. The colors and blacks are right on. The app selection with Google TV is pretty awesome. Netflix and Youtube in 4K looks awesome. I just wish I would have gotten the 3D version of the TV. No complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best TV I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is excellent, picture is very clean and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James,
      Thank you for your wonderful feedback and for choosing Sony.
      >Joffrey

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use. Easy to assemble stand included. Can also be wall mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Internet connectivity

    Rated 4 out of 5 stars

    Good quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Doesn't stay connected to Internet very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hmmm, thank you for your message. If you are experiencing some issues with the internet connection, please check the link below for better performance: https://us.en.kb.sony.com/app/answers/detail/a_id/33377. - Oscar. Sonystyle

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has an amazing picture. I love the functionality of the tv. Easy to start up.

    I would recommend this to a friend