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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 570 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing bought it awhile ago but tv is still good and works amazing with my series x..if you love watching movies in 4k this is yiur tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenitoH,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Samsung TV person. But this Sony impressed me and I recommended it to my brother because he was in need of a good tv and this one is great for watching the tube or gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dani,
      You definitely made the right choice! We're really glad you are pleased with your new SONY TV. Your satisfaction with our product means a lot to us. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for the recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 50”

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV to replace the 12 year old one which we have in our living room in a space that will only accommodate up to a 50” TV. We have always had great luck with Sony products and they last a long time. (The older one is a Sony as well and still works but doesn’t have built-in streaming capability.) This TV is much, much easier to maneuver through than an LG one we purchased for another space last year. The remote control is much more intuitive and since newer TVs do not come with as detailed a manual as they used to that is a tremendous advantage!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi barneyme, Amazing upgrade! We're delighted to hear that you are satisfied with your purchase. Thank you for trusting and choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture, Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound all from a very affordable TV. Documentation could be improved, but because we are familiar with the latest models, we instinctively dealt with the setup. Highly recommended 4K TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unlucky,
      Thank you for the 5-star rating! We're really glad you like the great picture, sound, and reasonable price of your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    worth every penny

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing! Very bright colors and the gaming experience is very worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I got the screen was broken. The replacement works great. The picture looks good. The sound seems ok. Works great with PS5. I haven't been able to get it to read a hard drive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulO,
      Thank you for the 5-star rating! We're sorry to hear what happened on the original TV. Nice to know it was replaced and you are now enjoying the amazing picture, sound, and features of the X85K TV. You may find this link helpful on using an external hard drive with the TV:https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85k/articles/00148248

      In case you need our help with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV That Makes Sense

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value with all the quality I have come to expect from Sony televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony does it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Colors and picture details are crisp and clear. Only complaint is my sound-bar I cannot hear anymore. He hooked it up for me, but no dice. No sound from the sound-bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doc003,

      Thank you for the purchase! We're glad to hear that you like the color picture quality of the TV. You may find this article helpful on how to properly connect the soundbar to your TV.

      https://www.sony.com/electronics/support/articles/00014997

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. The smart tv interface is amazing. Remote is excellent. No complaints. It fits well into my smaller living room. It was the right purchase for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rdubs2, We are happy that you now have a perfect smart TV for your living room. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice TV but instructions for mounting could be bet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was really easy to set up but instructions for mounting were a little confusing because of placement of required parts. Once located the set up was easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RichardB,
      Thank you for purchasing our Sony - 50" Class X85K 4K HDR LED Google TV. We apologize if you are having some difficulties mounting your new TV but, we're happy that you were able to locate the parts and setup the TV easily. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony= great stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable salesperson steered us toward Sony. Great picture & sound. The last one we had lasted us about 9 or 10 years, turned on about 18 hours a day. Couldn't ask for more! Go, Sony!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardS,
      You definitely made the right choice! We're really glad you like the excellent picture and sound quality of the X85K TV. Your satisfaction is our top priority. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale. Great purchase! TV is holding up. Better than expected. gets about 7 hours of use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang For The Buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is great! Was deciding between this and the 55". Chose the 50" for the price ($749.99 for a Best Buy Member Day ) can't really beat that price for a 4K Sony Bravia that's compatible with the PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelS, Thank you so much for the fantastic review of your new BRAVIA X85K TV! We're happy to hear your purchase went well and you are enjoying everything about this TV. At Sony we strive to put forward the best possible products for our customers. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the Google TV operating system. Much easier to find shows across all apps in one place. Highly recommend. TV looks great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyG, Thank you for the 5-star rating! We're glad you love the Google TV OS and how easy it is to find your favorite shows. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has a great picture. Bright and detailed. The google system takes some getting used to but is convenient.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Customerreviewer,

      You made the right choice! We're glad that you like the picture quality and Google software of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money, great crisp image, plenty of ports for devices and enough software tweaks to future proof it for at least 5 years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeA,

      You made the right choice! We're glad that you like the picture quality, ports, and Google software of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 4th Sony and i have never disappointed. Great TV and even better getting it used w geekS clearance for under $540 is a STEAL..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikelife,

      Awesome! We can’t thank you enough for purchasing 4 Sony products. We're glad to hear that you like your new Sony TV. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony gets the pole!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sony, honestly it's the only brand I truly consider. This one is basically flawlessly brilliant. I do find I have to restart it more then I like but that could be the apps fault. I really like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiniDrivr,
      Thank you so much for being our Sony valued customer! Your satisfaction with our products is our top priority. You may find this link helpful with information and troubleshooting steps for app-related issues. In case you need assistance with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture. Everything i needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tv for a bedroom. Had my mind made up on oled. Saw the picture on this model and it was a few hundred dollars cheaper. Plus, its Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas, You've made an amazing choice! We're thrilled to hear that you're enjoying the exceptional picture quality of your new Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to play my PS5 on and have zero complaints. Even got it set up so one turns the other on and vice versa.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DakotaH,

      Awesome! We're thrilled that you like the Control for HDMI function (BRAVIA Sync) of the TV and how it works well with your PS5. Thank you for choosing Sony!

      -Ralph Sony_US