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Customer Ratings & Reviews

Your price for this item is $664.99
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Customer reviews

Rating 4.7 out of 5 stars with 568 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 568 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Favorite TV by FAR!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and picture is outstanding!! The processor in these TVs make all the difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's OK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a year or so then lines appeared horizontally on the tv. Overall great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture. Everything i needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tv for a bedroom. Had my mind made up on oled. Saw the picture on this model and it was a few hundred dollars cheaper. Plus, its Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas, You've made an amazing choice! We're thrilled to hear that you're enjoying the exceptional picture quality of your new Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so vivid when I watching I movies, whole different experience. Also when you watch sports it is very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuillermoM,

      Great! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV and Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this new television. The picture is fantastic and it sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricM, Amazing! We're very happy to hear you like the fantastic picture and sound quality of your Sony X85K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit, greatly improved over the previous generation at a reasonable price for this high-mid quality t.v.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffJ,

      Perfect! We're glad that you are enjoying the performance of this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the tv but not the remote control because they don't have any buttons for the numbers to poke and change to a different channel directly without using the up/down arrows.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormaB,

      Thanks for sharing your review and experience with the X85K. Your feedback about the remote is greatly appreciated. The remote is designed with simplified buttons for ease of use and advanced voice control. If you press the "123" button (Control menu) on the remote, it will display a menu on the TV to use button functions that are not on the remote control including number buttons for channels. Some features can be accessed quickly by pressing the Quick Settings (gear icon) button of the remote control. You may find this link helpful:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value, Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv at a great price. We got this TV on Cyber Monday and got a great deal. The picture is excellent. We are happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi drgb,

      You made the right choice! We're glad that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the best luck with Sony TVs. This is my 6th Sony Tv in the last 30 years. XLNT picture and great features. Never had a Sony go out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidK,
      Awesome! Thank you for being with Sony for the last 30 years and for trusting our products. We're glad you like the image quality of your new Sony KD50X85K BRAVIA TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with numerous apps. Sony, in my opinion, is the best brand for TV’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justme, Awesome! We're delighted to hear that you like the picture quality and numerous apps. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. The smart tv interface is amazing. Remote is excellent. No complaints. It fits well into my smaller living room. It was the right purchase for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rdubs2, We are happy that you now have a perfect smart TV for your living room. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony= great stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable salesperson steered us toward Sony. Great picture & sound. The last one we had lasted us about 9 or 10 years, turned on about 18 hours a day. Couldn't ask for more! Go, Sony!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardS,
      You definitely made the right choice! We're really glad you like the excellent picture and sound quality of the X85K TV. Your satisfaction is our top priority. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Happy with TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv- great color, am still learning smart features, works fast and accurately between apps,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NYCresident, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good TV, good image and control with the option to search by voice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlonsoGarzaCh, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great TV with an excellent picture and good sound. I would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH,

      Amazing! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Bang For The Buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is great! Was deciding between this and the 55". Chose the 50" for the price ($749.99 for a Best Buy Member Day ) can't really beat that price for a 4K Sony Bravia that's compatible with the PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelS, Thank you so much for the fantastic review of your new BRAVIA X85K TV! We're happy to hear your purchase went well and you are enjoying everything about this TV. At Sony we strive to put forward the best possible products for our customers. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for gaming. Great picture quality and decent size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosiahR,

      Great! We're glad that you like the picture quality and size of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV it’s the second one I order. I have one for my living room and now bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardA,

      You made the right choice with the Sony X85K! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony gets the pole!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sony, honestly it's the only brand I truly consider. This one is basically flawlessly brilliant. I do find I have to restart it more then I like but that could be the apps fault. I really like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiniDrivr,
      Thank you so much for being our Sony valued customer! Your satisfaction with our products is our top priority. You may find this link helpful with information and troubleshooting steps for app-related issues. In case you need assistance with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony led tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. Google is easy to use. Geek squad installer was awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Littlevinny, That's awesome! We're vey happy to hear you like the excellent picture an sound quality and ease of use of your Sony X85K. Thanks for choosing Sony! -Sam Sony_US