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Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 570 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture and connectivity. This is the third I now own.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonan,

      Great! We're thrilled that you like the picture quality and connectivity of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony gets the pole!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sony, honestly it's the only brand I truly consider. This one is basically flawlessly brilliant. I do find I have to restart it more then I like but that could be the apps fault. I really like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiniDrivr,
      Thank you so much for being our Sony valued customer! Your satisfaction with our products is our top priority. You may find this link helpful with information and troubleshooting steps for app-related issues. In case you need assistance with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the best luck with Sony TVs. This is my 6th Sony Tv in the last 30 years. XLNT picture and great features. Never had a Sony go out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidK,
      Awesome! Thank you for being with Sony for the last 30 years and for trusting our products. We're glad you like the image quality of your new Sony KD50X85K BRAVIA TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value, Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv at a great price. We got this TV on Cyber Monday and got a great deal. The picture is excellent. We are happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi drgb,

      You made the right choice! We're glad that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony tv the picture it’s so perfect and all the apps are perfect for me .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardR,

      Great! We're glad that you like the picture quality and supported apps of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the tv but not the remote control because they don't have any buttons for the numbers to poke and change to a different channel directly without using the up/down arrows.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormaB,

      Thanks for sharing your review and experience with the X85K. Your feedback about the remote is greatly appreciated. The remote is designed with simplified buttons for ease of use and advanced voice control. If you press the "123" button (Control menu) on the remote, it will display a menu on the TV to use button functions that are not on the remote control including number buttons for channels. Some features can be accessed quickly by pressing the Quick Settings (gear icon) button of the remote control. You may find this link helpful:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so vivid when I watching I movies, whole different experience. Also when you watch sports it is very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuillermoM,

      Great! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Favorite TV by FAR!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and picture is outstanding!! The processor in these TVs make all the difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas,

      Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit, greatly improved over the previous generation at a reasonable price for this high-mid quality t.v.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffJ,

      Perfect! We're glad that you are enjoying the performance of this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV and Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this new television. The picture is fantastic and it sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricM, Amazing! We're very happy to hear you like the fantastic picture and sound quality of your Sony X85K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Happy with TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv- great color, am still learning smart features, works fast and accurately between apps,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NYCresident, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with numerous apps. Sony, in my opinion, is the best brand for TV’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justme, Awesome! We're delighted to hear that you like the picture quality and numerous apps. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 50" X77L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ez set up,colors and picture is very good for a 60HZ TV.The 240HZ motion rate really is the trick.I bought open box unit and it came in as new,no issues or cosmetic problems,all accessories and manuals were included.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasL,
      What a great deal! We're glad that like the ease of setting the TV and how good the colors/picture quality of our Sony 50" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. See 700,000+ movies and TV episodes, plus live TV, all in one place. Google TV™ brings your favorite content from across your apps and subscriptions and organizes them just for you. Google Play brings 7,000+ apps and games to your TV. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    If you have a ps5 buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this tv for my Ps5 and I love it. 120hz refresh rate and has hdmi 2.1 port. This was also well in my budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RookA,

      Amazing! We're glad that you are enjoying the picture quality of the TV and how it works well with the PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great TV with an excellent picture and good sound. I would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH,

      Amazing! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb TV. I've always been a fan of their products and this was no exception. Excellent picture quality, sweet Google interface, sound is superb.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coach,
      Thank you for the continued trust you have put in our brand! Your patronage and satisfaction drives us to keep doing what we do. We really appreciate you are enjoying the amazing picture, sound, and features of your new Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good TV, good image and control with the option to search by voice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlonsoGarzaCh, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV it’s the second one I order. I have one for my living room and now bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardA,

      You made the right choice with the Sony X85K! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Purchase for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been partial to Sony Bravia Television, this one is OVER THE TOP for the price! I had to pick it up at the store, ad back, hip replacement and tote it in by my walker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElatedPurchaserOpnion, That's great! We're glad to hear that! Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for a Vizeo M-series that went bad way too quickly. Nice Picture and sound as compared to the Vizeo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good choice, Jim13!
      We're very happy to hear that you switched from another brand to Sony and how much you appreciate the picture and sound quality of your new Sony 50" Class X85K 4K HDR LED Google TV. You will definitely enjoy watching all your favorite movies and series. With a native 120Hz refresh rate and 4K HDR resolution, your favorite shows, movies, sports, and games look smoother and clearer than ever. And with the advanced 4K HDR Processor X1 powering realistic contrast, vivid color, and accurate picture quality, you’ll feel like you’re right there in the action. It has Motionflow XR that gives you a blur-free picture quality in fast-moving sports and action-packed movies. Thank you for choosing Sony! - Marco Sony_US