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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 570 reviews
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Sony tv. Sony is the only tv brand that I'm loyal to. Everything about this tv is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brett,

      That's great! We're glad to hear that you love your new Sony TV. Thank you for choosing Sony and we are honored to have customers like you.

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great TV with an excellent picture and good sound. I would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH,

      Amazing! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV it’s the second one I order. I have one for my living room and now bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardA,

      You made the right choice with the Sony X85K! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Sony customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my Mom. She loves the picture quality and the additional features of a smart tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravelCat,

      You made the right choice! We're glad that your mom is enjoying the picture quality and smart features of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good TV, good image and control with the option to search by voice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlonsoGarzaCh, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got this tv to upgrade my guest bedroom and it’s actually very good and has great picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AppleFanBoiSince2008,

      You made the right choice upgrading to the Sony X85K! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love, my Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Sony product I hit the jackpot. This television is outstanding, the sound the colors .the features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jazzman,

      You made the right choice with the Sony X85K! We're glad that you like the sound and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony led tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. Google is easy to use. Geek squad installer was awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Littlevinny, That's awesome! We're vey happy to hear you like the excellent picture an sound quality and ease of use of your Sony X85K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been years since I upgraded my TV and this one is everything I hoped it would be

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH,

      You made the right choice upgrading to the Sony X85K! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great, but don't expect 4k 120hz as a PC monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is good. Colors will not be quite as vibrant as an OLED, but it generally performs well in all lighting conditions. The biggest issue I have had with it is the lack of true 120hz mode. When connecting a PC, you can select 4k 120hz, but the image is quite soft and choppy. This leads me to believe that it does not actually support 4k 120hz as advertised. There are likely other, cheaper TVs with as good or better image quality that actually support 4k 120hz. I am not sure if the same 4k 120hz issue applies when connecting a Playstation 5 as that has worked well thus far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BoMr,

      We appreciate your feedback and we are sorry if you are having an issue when connecting a PC while setting to 4K 120 Hz. Please make sure you are using a premium high-speed HDMI cable and connected to either HDMI IN 3/4. Don't forget to update the firmware of your TV to improve its performance: https://www.sony.com/electronics/support/articles/00119543. Despite your concern, it's good to know that you still like your BRAVIA TV. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.

      Thank you.
      -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy for $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great for what was paid. Image is lifelike and settings are easy to adjust, etc. Fits great on the dresser in our bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PMac3550,
      Terrific! Glad to hear we were able to give you a great deal. We are very happy that you are enjoying the amazing picture quality and how the TV perfectly fits your bedroom dresser. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    X85K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent TV for my PS5, I'll get an OLED (probably the new A95L) after this one, this is a great TV for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Murielsoreal,
      What a perfect combination! Thank you for your purchase and we're happy that you are enjoying your PS5 with your new Sony - 50" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We're looking forward to your next purchase and thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great TV at a good price,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I have no regrets on this purchase. Would recommend to anyone looking for a nice TV at a good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillK, We're glad to hear you feel that the X85K is worth its price! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this TV, it shows everything in rich color and I'm also a gamer which is the main reason I bought this TV. The game is much smoother on this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamingTV,
      Perfect! We're glad to hear your enjoyable viewing and gaming experience with your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. It's a Sony so you know what you are getting. Was starting to like Samsung since that was what i bought last. But this has changed my mind. Sony only from now on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dand, wow! Thanks for choosing and purchasing our product. We're glad you like the picture and sound quality of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect match to my ps5, love this tv, it's really easy to use. On the other hand the remote design is ugly, i was expecting something more technological.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewTV,
      Thank you for the 5-star rating! We're glad to hear we were able to give you a good match for your viewing and gaming needs. We also appreciate your feedback with regard to the supplied remote. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv is great except!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is excellent, the sound is great. It’s a Sony. The one thing I hate about the tv os the fact that everything os integrated with google which I am not a fan of. It’s just want TMI to watch television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jasonara,

      We are sorry to hear about your concern. You can enjoy some functions on your Google TV device without a Google account. Check out this link for more details: https://www.sony.com/electronics/support/articles/00115361. Despite your concern, it's nice to hear that you still like your TV, especially its picture and sound quality. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. We take all user input seriously and will make sure your comments reach the appropriate person.

      Thank you for choosing Sony!
      Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for gaming. Great picture quality and decent size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosiahR,

      Great! We're glad that you like the picture quality and size of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors and sound perfect. Sound bar not necessary for normal viewing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancieY,

      Amazing! We're glad that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Amazing gaming tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, best for the price. Gets 120 hz at 4k on my gaming pc. Great Speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Krista! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US