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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 568 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 568 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy for the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, good sound, good quality and great colours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gian,

      Amazing! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    X85K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent TV for my PS5, I'll get an OLED (probably the new A95L) after this one, this is a great TV for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Murielsoreal,
      What a perfect combination! Thank you for your purchase and we're happy that you are enjoying your PS5 with your new Sony - 50" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We're looking forward to your next purchase and thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony product. It’s my fifth Sony TV and the quality is as good as always.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelO,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the X85K TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV picture and sound wise. Easy to set up and get it up and running

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidM,

      Great! We're glad that you like the sound, picture quality, and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just totally satisfied. The set up was super easy as 123. you will not regret the money spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulC,
      Thank you for such a great review! We're happy to hear you are satisfied with your Sony TV. Nice to know that you had an easy time setting it up. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great TV at a good price,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I have no regrets on this purchase. Would recommend to anyone looking for a nice TV at a good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillK, We're glad to hear you feel that the X85K is worth its price! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy for $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great for what was paid. Image is lifelike and settings are easy to adjust, etc. Fits great on the dresser in our bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PMac3550,
      Terrific! Glad to hear we were able to give you a great deal. We are very happy that you are enjoying the amazing picture quality and how the TV perfectly fits your bedroom dresser. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X85

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and sound are amazing. Needed to keep screen size to 50", happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffP,

      Perfect! We're glad that you like the sound, picture quality, and size of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. It's a Sony so you know what you are getting. Was starting to like Samsung since that was what i bought last. But this has changed my mind. Sony only from now on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dand, wow! Thanks for choosing and purchasing our product. We're glad you like the picture and sound quality of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Picture looks great and the interface is very easy to use. Great find! Thanks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasM,

      That's great! We're happy to hear that you like the picture quality, user interface and easy to use functions of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing picture quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a really great tv and worth the buy. The color is amazing even with the sun shining directly om the display.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Telano, That's great! We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It's a good TV but the price is meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad TV, it's a good one if you're looking for something for your consoles, the price I feel like was over the top but other than that, it's a good TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AkshayS,

      You made the right choice! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv great for movies and especially gaming 10/10 overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chepo412724Rx,

      Amazing! We're thrilled that the TV is perfect for your cinematic experience and gaming needs. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv. Great sound quality great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Logan,

      Awesome! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the price tag!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to navigate UI. Definitely recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveH,

      Great! We're thrilled that you are enjoying the user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and picture quality. Loved it. I would recommend everyone to get this one .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KripaT, We are glad to her that you loved your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great TV for a bedroom!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a 50 inch TV for my bedroom and there arent a ton of options in this size range. I have oleds in the other rooms so this is a step down, but its not a bad TV so far. Contrast is great and its not washed out at all. The only downsides sre brightness and viewing angles. The TV doesnt get very bright and the image does get washed out if you look at the TV from an angle. Over all a good TV and would purchase again but only because of the 50 inch options. There are better options 55 inch and up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sporfman,

      Thanks for sharing your review and experience with the X85K. Your feedback is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. You also have the option to adjust the picture settings of the TV depending on your needs. For more information, please refer to these links:

      https://www.sony.com/electronics/support/articles/00028577
      https://www.sony.com/electronics/support/articles/00190409

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Slow booting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have antenna and internet access. Television is extremely slow to boot up. Picture quality is awesome. Can’t turn on sound bar with remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonG,

      We are sorry to hear that you are having issues with your Sony BRAVIA. This is definitely not the customer experience we want you to have. Please make sure your TV is up-to-date to improve its performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/articles/00119543. If the BRAVIA Sync or Control for HDMI feature does not work with your unit, you can follow the guide here to isolate and hopefully resolve this issue: https://www.sony.com/electronics/support/articles/00030813.

      We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You need this TV!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality with a great picture and remarkable features. Mom loves her new TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SDWheeler,

      Great! We're thrilled that your mom is enjoying the picture quality and amazing features of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV Loved since I opened it No to expensive and has a really good fresh rate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edgar7996,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US