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Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 570 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound - created a multi-screen viewing area in our home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielB,

      You made the right choice with the Sony X85K! We're glad that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought this TV, it shows everything in rich color and I'm also a gamer which is the main reason I bought this TV. The game is much smoother on this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamingTV,
      Perfect! We're glad to hear your enjoyable viewing and gaming experience with your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv is great except!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is excellent, the sound is great. It’s a Sony. The one thing I hate about the tv os the fact that everything os integrated with google which I am not a fan of. It’s just want TMI to watch television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jasonara,

      We are sorry to hear about your concern. You can enjoy some functions on your Google TV device without a Google account. Check out this link for more details: https://www.sony.com/electronics/support/articles/00115361. Despite your concern, it's nice to hear that you still like your TV, especially its picture and sound quality. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. We take all user input seriously and will make sure your comments reach the appropriate person.

      Thank you for choosing Sony!
      Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing picture quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a really great tv and worth the buy. The color is amazing even with the sun shining directly om the display.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Telano, That's great! We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just totally satisfied. The set up was super easy as 123. you will not regret the money spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulC,
      Thank you for such a great review! We're happy to hear you are satisfied with your Sony TV. Nice to know that you had an easy time setting it up. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect match to my ps5, love this tv, it's really easy to use. On the other hand the remote design is ugly, i was expecting something more technological.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewTV,
      Thank you for the 5-star rating! We're glad to hear we were able to give you a good match for your viewing and gaming needs. We also appreciate your feedback with regard to the supplied remote. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    It's a good TV but the price is meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad TV, it's a good one if you're looking for something for your consoles, the price I feel like was over the top but other than that, it's a good TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AkshayS,

      You made the right choice! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony product. It’s my fifth Sony TV and the quality is as good as always.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelO,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the X85K TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X85

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and sound are amazing. Needed to keep screen size to 50", happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffP,

      Perfect! We're glad that you like the sound, picture quality, and size of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    You need it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade to a Vizio 50 inch 60hz 4k. If you have at least a RTX 3080 then you need a 4k 120hz tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wolfram, We're glad that you are happy with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Picture looks great and the interface is very easy to use. Great find! Thanks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasM,

      That's great! We're happy to hear that you like the picture quality, user interface and easy to use functions of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV picture and sound wise. Easy to set up and get it up and running

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidM,

      Great! We're glad that you like the sound, picture quality, and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. It has great colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrisM,

      Amazing! We're glad that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy for the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, good sound, good quality and great colours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gian,

      Amazing! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and picture quality. Loved it. I would recommend everyone to get this one .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KripaT, We are glad to her that you loved your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Slow booting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have antenna and internet access. Television is extremely slow to boot up. Picture quality is awesome. Can’t turn on sound bar with remote

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonG,

      We are sorry to hear that you are having issues with your Sony BRAVIA. This is definitely not the customer experience we want you to have. Please make sure your TV is up-to-date to improve its performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/articles/00119543. If the BRAVIA Sync or Control for HDMI feature does not work with your unit, you can follow the guide here to isolate and hopefully resolve this issue: https://www.sony.com/electronics/support/articles/00030813.

      We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen has a nice bright picture with good color and smooth motion. I don't use it as a smart tv but I am aware that it will do that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin,
      Thank you for sharing your great experience with us! We're delighted to hear you like the bright picture, great colors and motionflow of your new TV. In case you decided to use the smart features of the TV, you may find this link helpful: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85k/articles/00256290

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, the picture is clear, the frame is minimal, and was easy to connect to my Klipsch speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jones,
      That's awesome! We're truly happy that you appreciate how great your new Sony - 50" Class X85K 4K HDR LED Google TV for having such a clear picture, minimal frame design and how easy you connected it to your Klipsch speakers. You can now enjoy watching all your favorite movies/programs in the comfort of your home. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You need this TV!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality with a great picture and remarkable features. Mom loves her new TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SDWheeler,

      Great! We're thrilled that your mom is enjoying the picture quality and amazing features of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Decent bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great black levels for a non-OLED TV. Very poor viewing angle. Good for viewing from the front. Makes a good bedroom TV not for a larger wider room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, kash! We're glad that you are happy with your TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US