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Customer reviews

Rating 4.7 out of 5 stars with 570 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 570 reviews
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV Loved since I opened it No to expensive and has a really good fresh rate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edgar7996,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great TV for a bedroom!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a 50 inch TV for my bedroom and there arent a ton of options in this size range. I have oleds in the other rooms so this is a step down, but its not a bad TV so far. Contrast is great and its not washed out at all. The only downsides sre brightness and viewing angles. The TV doesnt get very bright and the image does get washed out if you look at the TV from an angle. Over all a good TV and would purchase again but only because of the 50 inch options. There are better options 55 inch and up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sporfman,

      Thanks for sharing your review and experience with the X85K. Your feedback is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. You also have the option to adjust the picture settings of the TV depending on your needs. For more information, please refer to these links:

      https://www.sony.com/electronics/support/articles/00028577
      https://www.sony.com/electronics/support/articles/00190409

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the price tag!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to navigate UI. Definitely recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveH,

      Great! We're thrilled that you are enjoying the user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 50” television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. So far, having problem with TV periodically shutting off by itself. Not sure if it’s software issue. Geek squad to return to check

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi newport80, We're glad that your father is enjoying this amazing TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We apologize if you're having power issues with your TV. Make sure to plug the TV properly to a working outlet and to avoid any performance issues, make sure to update your TV with the latest firmware.

      Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50’ tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Great tv, awesome features, exceptional clarity and nice audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrockF,

      You made the right choice! We're glad that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv great for movies and especially gaming 10/10 overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chepo412724Rx,

      Amazing! We're thrilled that the TV is perfect for your cinematic experience and gaming needs. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and Sound for our Bedroom. Excellent Value. All we own are SONY Televisions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanByrd,

      Perfect! We're thrilled that you are enjoying the sound and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv. Great sound quality great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Logan,

      Awesome! We're thrilled that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mickster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture ever I love it great price. Just the right size for this household.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mickster,

      You made the right choice! We're glad that you like the size and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth a look!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice TV. Picture is great and the smart features work really well. Give it a try. Price is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tdigs,

      Very nice! We're glad to hear that you like the picture quality and smart features of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Would definitely purchase again. Best Buy is the greatest!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaurieB,

      You made the right choice! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony 50inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 50inch tv that purchased easy to use, it replaced a 49inch Sony that was hit by lightening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi happyprinter,
      Thank you so much for being our SONY valued customer! We're sorry to hear what happened on your other TV. We really appreciate that you replaced it for another Sony TV. Your satisfaction with our products means a lot to us. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great! So much better than the tv I had before this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SingingGirl2013,

      You made the right choice upgrading to the Sony X85K! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the 50” model fit my space requirements.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamV,

      Awesome! We're glad that you like the size of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture for the price...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 50" TV for the price. The picture is superior to my 65" OLED Samsung TV that I bought in early 2021.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffUAS, we're glad you like the picture quality of our product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More Than a Shiny Object

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fabulous. It was set up perfectly and has turned our den into a man-woman cave.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect! We're glad that you are enjoying your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for trusting products and for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Clean and clear. Sound is awesome. I would recommend this tv to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeraldM,

      Amazing! We're glad that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great especially with my PS5.picture is perfect and enjoy my movies more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GerryR, we're glad you are enjoying the picture quality of our product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great quiality price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Excellent screen quality and smooth interface. The only negative to hold it on the wall requires an specific wall-mounting. You cant use universals

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alejandro, we're glad you like the picture quality and interface of your new TV! We appreciate your feedback regarding the required wall-mount bracket of your Sony unit. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great for the 1st week only

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. Worked for about 1 week and then i consistently received errors that it was not connected to the Wi-Fi. I soft reset and factory reset this about 10 times. Would work that day and revert back to rhe same issue. I moved it right next to the router and it still said i did not have a signal. I have 3 other smart TV's and none of them had these issues. (No they were not all being used at the same time so there was not a bandwith issue.) I called my internet providor and they came and checked and found no issues with my internet. They then advised it is a known issue with this brand that they will disconnect from the Wi-Fi and i would either have to run an ethernet cable to keep it connected or continue reseting at least once a week until Sony sent a patch to fix the issue. I took the TV back.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelllllly,
      Thank you for your time writing this review. While we are glad you like the picture and sound quality of the X85K TV, we are sorry to hear that the unit has been returned due to WIFI connection issues. A recent TV software update has been released that includes a fix for certain TV models that lose their Wi-Fi connection under certain conditions. We do apologize for the inconvenience and we hope that you will shop Sony again in the future. Thanks again for shopping Sony. - Kris Sony_US