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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 568 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 568 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is beautiful on the eyes as you have many options to set this up however you want also smart tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whatabadjoke,
      Thank you for your time writing this review! We're glad you like your Sony TV. The X85K is a smart TV which runs on a Google TV operating system(a version of Android TV). This Google TV offers a wide range of features including: Access to streaming apps like Netflix, Hulu, Amazon Prime Video, etc. by simply connecting the TV to the internet. It also allows you to download apps, search for content across different apps, Integration with Google Assistant, ability to cast content from your phone to your TV and many more. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy farmer branch quality low price exellent I definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YeseniaC, we're glad you like our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv very good picture i also like seemless functionality with the playstation 5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Starlord,
      Awesome! We're glad to hear we were able to give you a good match for your viewing and gaming needs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! This tv enhances picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanetA,

      You made the right choice! We're glad that you like the sound and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and nice colors. Lightweight and easy to mount onto walls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kris, we're glad you like the picture quality of our product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good Value, Doesn't Blast My Eyes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and size for my needs. Unlike many of the other TV's, this one can be adjusted so that it is not screaming bright and super saturated colors. BUT... although the sales person was extremely helpful, he told us it would record. DOERS NOT. Not a deal breaker, so we are keeping it sine it was the only unit that was adjustable not to burn my eyes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NYLegman,

      Thanks for sharing your review and experience with the X85K. We're glad that you like the size and picture quality of the TV. Your feedback about a recording function is greatly appreciated. You do have the option to connect an external DVR or recording device to the Sony TV. You may find this link helpful:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/04.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nothing beats a Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV's have the best pictures-brilliant colors. Definitely worth the money. Smart TV setup was easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTVWatcher, Awesome! We are so glad to hear that you are enjoying your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and loves how the remotes of the ps5 and rns tv sync tobetner. Its pretty dope.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Connor,

      Thank you for the 5-star rating and we're glad to hear that you like the picture color quality and smart features of the TV for your PlayStation 5. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No buyer’s remorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great sound, works as advertised with Xbox series X

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH,
      Thank you so much for the 5-star rating! We're glad we were able to give you a good match for your viewing and gaming needs. Your satisfaction with the amazing picture and sound quality of your new TV is greatly appreciated. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for all purposes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV, great overall, no complaints! Amazing for video games!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Austin,
      Terrific! We're happy to hear we were able to give you a good match for your viewing and gaming needs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is flawless, i love that i dont need a firestick to add 3rd party apps Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulioO, We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Google TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks great, sounds great, and has all the apps I need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertB,
      Awesome! We really appreciate you like the looks, sound, and installed apps of your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY! - Kris Sony_US

  • Rated 4 out of 5 stars

    Our new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we took the tv out of the box and layed it flat to put our mount on, found the back of tv covered in a thick white dust. NOT happy! When you mark an item open box excellent isn't it supposed to be clean? Took a wet rag to clean it off. The tv seems to work fine, HATE the remote! Can't find the mute button doesn't appear to have one. Hmm? So far it's working great, hopefully it'll work for a long time despite the dirt. We have a Samsung home theater was hoping this tv would work better with it. Still too early to know.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylS,
      Thank you for bring this to our attention and we do apologize for the inconvenience. We're sorry to hear that the back of TV is covered with a thick white dust when you took it out of the box. You may contact the store where the unit was purchase regarding this matter. Also, we're sorry to hear we were not able to meet your full expectations with the remote. The mute button is found on the middle part of the remote. You may refer to this link with the function buttons of the remote:
      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

      In case you have concerns or need help with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality in this Sony TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color pictures that are stunning to look at.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LindaR,
      That's awesome! We are pleased to hear that you are enjoying the color or picture quality of your new Sony KD50X85K BRAVIA TV. Equipped with 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A little more $ than other brands but worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my bright garage, spending a little more on a SONY is well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jorge,
      Thank you for the 5-star rating! We're glad to know your investment with your new X85K TV is worth it. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We also appreciate your feedback regarding the stands. This can help us improve our products in the future. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great sound. Would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarolynF, That's awesome! We're glad that you are satisfied with the picture and sound quality of our Sony - 50" Class X85K 4K HDR LED Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of television went well for me, a TV in excellent condition

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. Amazing picture and has everything I need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanH, Thanks for the 5-star rating! We're glad that you are enjoying your Sony X85K 4K LED TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony TV - Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and ny husband are verybsatisfied with the Sony TV. We are a huge fan of Sony product even when we were in the Philippines. There was no issues and problem encountered with the product and it is very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArianneT,

      You made the right choice! We're thrilled that you and your husband are enjoying the user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If ur a gamer or like to watch HD sports this tv is for you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Awesome! We are thrilled to know your satisfaction with the superb performance of the KD50X85K. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US